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"where are the items I ordered? If they ate not available please let me know so that I xan cancel the order." |
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Date: 4/1/08 |
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"They only ended up sending 3 items (the most expensive). I didn't get the $10.00 credit. They chg'd me 9.99 shipping on a 29.97 ord. I called and complained and they rev. the shipping chg. Shd have called or e-ml let me know ord. short" |
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Date: 1/24/08 |
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"Though they did receive my order from SHOP.com, they offered me free shipping on next order. Past experience with Bits and Pieces has always been very good." |
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Date: 1/23/08 |
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"should have been able to tell me sooner that it was not available at all" |
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Date: 1/10/08 |
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"I've never in 7 years had an experience as bad with any other affiliates. Ordered 2 items on 12/19, they didn't ship out until 12/27. 1 item shipped instead of 2, no notice of discontinuation. No communication. I won't buy again and won't recommend -9" |
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Date: 1/7/08 |
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"Order #5924199, placed on 12/22/07 indicated that the puzzles were in stock, but after a week of trying to reach the Co., & being put on hold for 45 min., I was told these items were discontinued.They are, however, still advertised.A terrible experience!" |
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Date: 1/5/08 |
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"The product was not available and was not shipped. I did not receive any notice that the product would not ship. I had to follow-up." |
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Date: 1/5/08 |
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"I ordered my item on December 13th for it to arrive on time for Christmas. They didn't ship the item out until December 26th for some reason. I called customer service and the corrected their mistake and returned the shipping charges." |
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Date: 1/2/08 |
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"Cannot rate this item or company because I have yet to receive this package. I'll be calling later today to get info!!!!!!!!!!!!!" |
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Date: 1/2/08 |
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"It took you 11 days to tell me you didn't have the product." |
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Date: 1/1/08 |
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"NO STARS! NO feedback on this Christmas gift until AFTER Christmas that it would not be shipped." |
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Date: 12/31/07 |
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"I am writing you an e-mail about my experience I WILL NEVER ORDER FROM THEM AGAIN and they overcharged me." |
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Date: 12/30/07 |
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"Never received item. Got email asking me to call, but the line was busy (14 tries). Sent an email, but got no reply. Order status unknown at this time. I am not at all happy." |
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Date: 12/30/07 |
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"have heard nothing about the order. I dont know a shipping date or even if they have received the order. Dont have any information! Very poor informationl" |
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Date: 12/28/07 |
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"This company refused to answer my repeated phone calls and waited 2 weeks before telling me they had "discontinued" my item. However, they are still advertising that you can buy it. Don't buy anything from this company - you will not get it." |
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Date: 12/28/07 |
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"I was supposed to receive delivery in 7 to 10 days. It is now going on 16 days and no delivery, it's after Christmas, and no, I would not buy from them again." |
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Date: 12/27/07 |
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"Yes I would buy from this catalog again. Packaging was fine. Quality was represented well. All items but the free puzzle came in a timely manner. I have not idea when to expect the puzzle. I have received no communication regarding it." |
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Date: 12/27/07 |
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"Never got the product, tried 10 times to call customer service and never got through. Sent email and never got an answer. Will never buy from them again." |
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Date: 12/26/07 |
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"Was shipped timely, but shipping information was not timely. Item looks chintzy, but works fairly well." |
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Date: 12/25/07 |
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"I never recieved my items. I did get a voicemail message saying all three items weren't available and would not be sent. I had to go find last minute Christmas presents to replace them. I will think twice before ordering from this store again." |
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Date: 12/23/07 |
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"I ordered this and was never informed it was out of stock ..I believe it was Shop.com problem and will never do business with them again" |
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Date: 12/22/07 |
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"I never get an order confirmation and usually have to wait 2-3 weeks for delivery, but I almost always get what I ordered and am satisfied." |
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Date: 12/20/07 |
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"Disappointed that a gift I purchased on December 6 hasn't made it to my house in time to be given as a Christmas present. I will return it once it gets here. If you want it fast, spend the more for expedited shipping." |
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Date: 12/20/07 |
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"STILL HAVE NOT RECEIVED ITEM THAT I ORDERED AND ITS BEEN AWHILE NOT A VERY HAPPY CUSTOMER ITS BEEN 15 DAYS AND STILL NO NEWTONS CRADLE" |
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Date: 12/19/07 |
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"Very very poor service! I cancelled this order over a week before I was notified that it shipped! After contacting them regarding the shipment after cancellation, they told me there was nothing they could do!! Never again will I shop with this company" |
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Date: 12/19/07 |
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"Extremely disappointed by this catalog, ordered on Nov 27 and never heard from them; Repeatedly placed on hold and subsequently cut off on every call to customer service. Sent an email request a week ago and still have not heard anything from them." |
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Date: 12/17/07 |
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"My order has not arrived in the time promised. When I called to ask about it, I couldn't get through - the system keeps hanging up on me. E-mail has received no response. By far, THE WORST CUSTOMER SERVICE I'VE EVER ENCOUNTERED." |
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Date: 12/16/07 |
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"Did not receive order and was not advised of the canceled order for several days. No option was given for an alternate order and no explanation was provided for why order did not process." |
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Date: 12/15/07 |
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"No tracking offered. I ordered 2 weeks ago and still not communication as to if/when the order shipped." |
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Date: 12/13/07 |
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"Have not had any correspondence from Bits and Pieces about order placed end of November. Have not received order." |
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Date: 12/13/07 |
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"I would have liked to have been able to order more products from the most current catalog." |
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Date: 12/12/07 |
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