"Excellent shopping experience."

"I thought the shipping & handling was too much."

"You always get exactly what you wanted,all items are as discribed. Never had to return anything. Great store to deal with, many hard to find items."

"There was no confirmation or notice of shipping... however, the products were what we ordered and expected! (from Oreck's quality and warranty)"

"This particular items didn't list the measurements...I actually thought it was going to be a little bigger...I love it anyway but would have liked to know ahead of time how big(or small) it was."

"The item arrived on time. The service was great. Will do business with Brookstone again."

"My husband was very pleased! It was bought as a gift to put in his dump truck. We have bought this same seat before and threw the other ones away. He says its the best one of all. Thanks for a good product with a good price!"

"I loved the helicopters! Everyone in my family did too, I did receive one with a bad controller but I was able to trade it out at a store with no problems!"

"everything from the description to the picture was acurate. It came faster than expected, and was packed appropriatley. My family will gladly shop again."

"Ordering was very good. Received quickly. The product however was defective. The timer did not work. I did call and they are issuing a call tag to exchange."

"I felt that the purchase ws extremely easy and it arrived quickly, and we were pleased with the product. Overall, and excellant shopping experience. Thank You"

"very fast shipment, excellent communication, very happy with product"

"The quality was great,and yes I would use this catalog again."

"met or exceeded all expectations. Quixtar rocks."

"Happy with everything."

"Very pleased with everything about Brookstone and will definetly buy from them again! Received the item much sooner than I expected; very pleasantly surprised!"

"Disapponted in the color (white) LED lights. They were not the same color white as we see elsewhere. Otherwise, OK"

"This item was purchased for a Christmas present and has not been opened yet. The items was received in a timely manner and I would purchase from this catalog again. I love this store and always go into a store to play."

"The product was in great condition, and arrived in less time than I expected. The packaging was appropriate, and I will definitely buy from this catalog again. Thank you for the connection."

"the ordering was fast and efficient. I received my purchase in just a few days. Would definitely use this store again"

"Would definitely buy again from them."

"Order shipped and received extremely quick. I was totally satisfied."

"The item came very quickly and nicely packaged. It should make a great gift for my dad."

"I had inadvertently missed the word "inflatable" in the description. So, when I received it, I immediately contacted customer service to return it. Even though the package had not been opened, they would not allow it to be returned."

"The quality was less than expected given the cost. Although the merchandise was received in a timely manner, it was disappointing that the lights were so dim and the directions for assembly were so brief!"

"great service and loved the product. Would order again for sure!"

"I'm very please with the product."

"ORDER CAME IN VERY QUICKLY. I WA HOWEVER A LITTLE DISAPOINTTED WITH THE BATTERY OPERATED CANDLES. THEY PUT OFF A VERY DIM GLOW WHICH IS VERY YELLOW INSTEAD OF A MORE VIBRANT WHITE. I FIGURE MAYBE I WILL JUST BUY DIFFERENT BULBS AND THIS WILL HELP."

"Everything was as expected, yes I would buy from this catalog again. Thanks."

"EXCELLENT EXPERIENCE. QUICK DELIVERY! GREAT COMMUNICATION! WILL SHOP FROM SHOP.COM AND BROOKSTONE AGAIN!"

"They sent the wrong product, despite the correct description on Shop.com's invoice, and customer service's e-mail reply arrived long after the incorrect product"