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Brookstone / Feedback & Ratings
Average Customer Rating for Brookstone:   (
4.0 out of 5 based on 77 ratings
)

"THIS ITEM STILL HAS NOT COME IN AS OF 9/6/09 I CAN NOT ANSWER ANY MORE QUESTIONS, BUT NO I WILL NOT BUT FROM YOU EVER AGIAN!!!! SORRY"
Date: 9/6/09
"Great gadgets - fun stuff!"
Date: 7/21/09
"great service"
Date: 2/27/09
"Broken when received and would not work with my version of Vista!"
Date: 1/19/09
"no problems. price ok shipping timely. would buy from again"
Date: 1/11/09
"Great packaging, One item missing, sent immediately upon notification. Will shop again"
Date: 1/3/09
"I purchased a battery powered wreath. It arrived timely and in perfect shape. The wreath can be set for "twinkling" or "steady" for the lights. It has performed very well."
Date: 12/26/08
"Made an error on the website, but would not honor what the website stated. Poor customer service."
Date: 12/12/08
"The advertising was not accurate. I thought I was purchasing 3 sets of 4 candles, however, when shipped, I received 3 candles. Customer service was TERRIBLE when I called to discuss. I will NEVER buy from Brookstone again."
Date: 11/26/08
"the add stated "set of 3, get one free". After receiving my order of 3 instead of 12 like I was expecting, I was told by Brookstone that the add was stated incorrectly. I will be sending them back. Quality is also poorer than expected."
Date: 11/24/08
"Order came very quickly and was packed properly so that it arrived undamaged."
Date: 11/7/08
"Excellent shopping experience."
Date: 7/27/08
"I thought the shipping & handling was too much."
Date: 7/8/08
"You always get exactly what you wanted,all items are as discribed. Never had to return anything. Great store to deal with, many hard to find items."
Date: 4/1/08
"There was no confirmation or notice of shipping... however, the products were what we ordered and expected! (from Oreck's quality and warranty)"
Date: 1/28/08
"This particular items didn't list the measurements...I actually thought it was going to be a little bigger...I love it anyway but would have liked to know ahead of time how big(or small) it was."
Date: 1/27/08
"The item arrived on time. The service was great. Will do business with Brookstone again."
Date: 1/10/08
"My husband was very pleased! It was bought as a gift to put in his dump truck. We have bought this same seat before and threw the other ones away. He says its the best one of all. Thanks for a good product with a good price!"
Date: 1/7/08
"I loved the helicopters! Everyone in my family did too, I did receive one with a bad controller but I was able to trade it out at a store with no problems!"
Date: 1/2/08
"everything from the description to the picture was acurate. It came faster than expected, and was packed appropriatley. My family will gladly shop again."
Date: 12/31/07
"Ordering was very good. Received quickly. The product however was defective. The timer did not work. I did call and they are issuing a call tag to exchange."
Date: 12/30/07
"I felt that the purchase ws extremely easy and it arrived quickly, and we were pleased with the product. Overall, and excellant shopping experience. Thank You"
Date: 12/29/07
"very fast shipment, excellent communication, very happy with product"
Date: 12/28/07
"The quality was great,and yes I would use this catalog again."
Date: 12/27/07
"met or exceeded all expectations. Quixtar rocks."
Date: 12/27/07
"Happy with everything."
Date: 12/26/07
"Very pleased with everything about Brookstone and will definetly buy from them again! Received the item much sooner than I expected; very pleasantly surprised!"
Date: 12/24/07
"Disapponted in the color (white) LED lights. They were not the same color white as we see elsewhere. Otherwise, OK"
Date: 12/23/07
"This item was purchased for a Christmas present and has not been opened yet. The items was received in a timely manner and I would purchase from this catalog again. I love this store and always go into a store to play."
Date: 12/18/07
"The product was in great condition, and arrived in less time than I expected. The packaging was appropriate, and I will definitely buy from this catalog again. Thank you for the connection."
Date: 12/18/07
"the ordering was fast and efficient. I received my purchase in just a few days. Would definitely use this store again"
Date: 12/15/07

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