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"They advertised the vest but cancelled without explanation. When I called a week later they explained thAt the vest was discontinued. A week later they were still advertsing the vest on sale. I missed the birthday party with the present." |
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Date: 10/18/09 |
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"I made my order. You confirmed it. 5 days later, hammacher canceled it with no explanation. I thought this was very ####py customer service, and I wont shop with you guys again." |
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Date: 10/16/09 |
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"A good product shipped promptly." |
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Date: 9/30/09 |
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"QUICK SERVICE. VERY SATISFACTORY. hOWEVER, IT WOULD HAVE BEEN CHEAPER TO GO DIRECTLY TO hAMMACHER sCHLEMMER." |
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Date: 8/29/09 |
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"The experience was horrible! I ordered the product and then a week later a received a letter in the mail saying they can't get my product so they canceled my order. The letter had no explanation and I received no phone call...bad service!!" |
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Date: 5/14/09 |
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"very nice" |
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Date: 2/6/09 |
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"After ordering, I got an email saying my order had been cancelled - item no longer available - no other info. It was a birthday gift, so the replacement order (from another store) was late. Totally disappointing." |
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Date: 1/25/09 |
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"Yes, I would buy again." |
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Date: 1/17/09 |
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"Neat stuff, just a little pricy" |
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Date: 1/16/09 |
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"great communication and service" |
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Date: 1/15/09 |
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"service and shipment were excellent. my invoice had the price $20 higher than the catalog which came with the product. i contacted customer service and received a credit within just a few days. definitely recommend this store." |
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Date: 1/13/09 |
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"They ####" |
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Date: 1/3/09 |
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"Product was not even avaliable when I ordered it. Order went through, but was cancelled 2 days later. Unacceptable." |
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Date: 1/1/09 |
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"Nothing negative to say. Order was shipped promptly,reached me as planned,and was exactly what I ordered at an incredible price!" |
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Date: 1/1/09 |
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"My order was supposed to be delivered in 2 days. It wasn't. When I called to find out why I received an email cancelling my order with no explanation. I won't order here again." |
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Date: 1/1/09 |
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"I was pleased with my response from shop.com but on Dec 19th I received an email from H Schlemmer cancelling my order with NO explanation. That kind of service it terrible!" |
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Date: 12/31/08 |
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"EVERYTHING WAS AS REPRESENTED. I RECEIVED THE PACKAGES VERY FAST. I WAS PLEASED WITH HOW FAST THE ORDER ARRIVED HERE." |
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Date: 12/29/08 |
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"My ordered was canceled and neither the store nor shop.com bothered to notify me of this, especially at a time when I was trying to buy gifts before the Christmas deadline. Very disappointed." |
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Date: 12/29/08 |
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"Did not receive merchandise - several days after placing order I was informed that my order had been canceled - no reason why - I assumed they were out of stock. Bought something at a local store." |
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Date: 12/28/08 |
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"at shop. com the shipping charge was posted at about $8. when we got the actual bill, it was about $13." |
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Date: 12/28/08 |
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"The product was as described and they came in a timely manner. The packaging was appropriate. I probably will not buy from this catalog again." |
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Date: 12/26/08 |
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"ORDER NEVER WENT THROGH" |
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Date: 12/24/08 |
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"painless" |
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Date: 12/24/08 |
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"The musical lights and sounds arrived within 3 days (using standard shipping) and I liked it so much, I ordered another to give as a gift, which also arrived very quickly. I highly recommend this item and company." |
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Date: 12/24/08 |
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"I ordered an item and three days later I received an email saying that my order had been cancelled. Don't waste your time ordering from this site. Very unprofessional!!!" |
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Date: 12/23/08 |
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"I have never received these two items." |
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Date: 12/23/08 |
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"Product is of very good quality and well packaged. I would purchase again from this catalog. Delivery time was quite satisfactory." |
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Date: 12/23/08 |
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"This is a great store" |
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Date: 12/21/08 |
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"Took 13 days for item to arrive, and considering the cost of shipping ($11.95) that is WAY too long, Probably would NOT order again. Still deciding on the quality of the plug-in heater. Thanks" |
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Date: 12/18/08 |
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"We ordered a clock that you showed in stock and then it was ."no longer avaible"" |
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Date: 12/18/08 |
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"never received the item" |
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Date: 12/18/08 |