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"always receive wonderful service through quixtar's shop.com. was repeated with home decorators purchase; the bench i ordered was received in a 'red' tone oak, i expected it to be in a 'brown' town oak. nonetheless, we love the functionality of it." |
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Date: 3/31/08 |
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"on time. Excellent service." |
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Date: 3/30/08 |
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"all yes, but shipping was a bit much. i undertand the item was heavy, but with no discounts and shipping at 50 dollars, i wasnt left with a choice. (cause the item was soo cool)" |
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Date: 3/2/08 |
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"Quality was average although I was expecting better from the description & price of the item. It had several scratches & paint chips which I have had to touch up. The pedestal itself is not 42"...that height includes the palm...slightly misleading specs." |
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Date: 1/21/08 |
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"Price difference on shop.com and that charged by Home Decorators Collection; issue was resolved" |
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Date: 1/19/08 |
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"2 1/2 months for delivery? When it was said to be available? Wouldn't have placed the order otherwise. And will more than likely cancel." |
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Date: 1/13/08 |
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"I would order again. In fact the blinds came sooner than noted." |
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Date: 1/13/08 |
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"Excellent quality and exactly as depicted on the site. Arrived in time for Christmas and was well packaaged. Will definitely shop again at this store!" |
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Date: 12/31/07 |
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"Biggest problem is delivery, from tracking to delays at destination hub to estimated date of arrival." |
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Date: 12/31/07 |
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"Invoice from Home Decorators didn't match the invoice I received from Shop.com. HD overcharged my credit card, & argued with me when I called to complain. Issue finally resolved, but only after 20 minutes on the phone with a customer service supervisor." |
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Date: 12/21/07 |
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"I have not received the item yet- can't get a straight answer on when it will ship and at this point would not recommend your service" |
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Date: 12/19/07 |
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"I only ordered the item from you because your site indicated that the item was in stock and would ship within a few days. Afterwards I received an email indicating that the order would be shipped nearly a month later." |
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Date: 12/9/07 |
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"did not receive the item in a timely manner - was not told it was out of stock and will take more than 1 month to receive." |
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Date: 12/1/07 |
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"the desk we bought is great, easy to assmeble, came packaged very well and is just as shown online" |
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Date: 11/18/07 |
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"Quick shipping and good packaging." |
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Date: 11/16/07 |
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"Quality was better than expected. When stock was finally available, it arrived very quickly. The packaging was appropriate. We would definitely buy from this catalog again & have recommended it to our friends." |
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Date: 11/12/07 |
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"Very prompt delivery and good quality." |
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Date: 10/29/07 |
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"Product was well packaged, shipped in timely fashion and arrived in good order. Quality was very good. THANKS!" |
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Date: 10/28/07 |
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"I placed an order and entered the wrong stock number by mistake. They were fantastic at handling the exchange." |
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Date: 10/15/07 |
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"Super. I will continue to buy their products. Arrived before promised in great shape and just as explained. Pricing was different after the order was confirmed both times we've ordered from this site and it is difficult to use special offers similarly." |
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Date: 10/9/07 |
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"The scroll brackets I ordered are high quality and are exactly as portrayed in the ad. Thanks." |
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Date: 9/7/07 |
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"Great product and well-described. I will continue to purchase through Home Decorators. Only complaint was that your site didn't allow use of a special offer I had from Home Decorators' advertisement. We had to go through them to use it." |
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Date: 8/22/07 |
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"This was a very good experience. I had to wait for a desk, but I was informed when it would ship and that has happened. I will deffinetly buy from you again." |
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Date: 8/18/07 |
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"I have always been satisfied with the merchandise and delivery from Home Decorators Collection. M.Craig" |
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Date: 8/12/07 |
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"Overall good. Delivery took a little longer than expected, but otherwise overall good. Would buy from them again." |
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Date: 7/30/07 |
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"I have not received my order yet and it is now July 29th. I placed the order on 7/17. I have called customer service and they are supposed to track it for me as I can't find any info at FedEx on line" |
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Date: 7/29/07 |
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"Lampshades beautiful. Assembly difficult, frustrating because parts included for lampshade fastenings did not match instructions & parts inventory. Poorly machined lampshade fittings. Bought buffet from same co. - well made, more beautiful than pix." |
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Date: 7/22/07 |
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"Desk was easy to order,was just like the description&was delivered in a timely manner.It was easy to put together,but we had a small problem with installing the keyboard shelf.The left side didn't seem as secure as the right side.Hope it holds up well." |
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Date: 7/8/07 |
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"Home Decorators Collection has wonderful merchandise--this last order is on backorder and will not be delivered until August. That is a little frustrating but these things do happen.I would buy from this catalog again." |
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Date: 7/6/07 |
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"We're pleased with the quality of the product as well as the ease of ordering and speed of delivery. We would definitely consider buying from this catalog again." |
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Date: 5/2/07 |
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"Order was shipped twice and charged to my credit card twice in error. I am still waiting for the prepaid return postage to send back the duplicate item. Email response to my concerns was very prompt." |
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Date: 4/18/07 |
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