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"I received my candles in record time and everything was in order. Illuminations is a great vendor." |
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Date: 10/23/06 |
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"I ordered 7 different items and none of them ended up being available. It took over a week for them to inform me of this. I was counting on them for a gift. Web site should be undated. Don't think I'll try again, it was a waste of time." |
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Date: 9/15/06 |
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"Ordered on Saturday, July 29. Received notification on the following Friday, Aug 4 that the items were out of stock. This was a birthday gift - to receive notice a full week after ordering was very disappointing." |
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Date: 8/14/06 |
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"I rated 5 stars because of the quality, and the way the candle was wrapped. The texture of the candle and colors." |
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Date: 5/18/06 |
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"Everything I ordered came on a timely basis and in good condition." |
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Date: 2/25/06 |
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"Fast Deliver and great products and service." |
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Date: 2/15/06 |
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"Everything was great. Received timely and I would order from here again." |
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Date: 8/2/05 |
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"I received an email saying that 4/5 items I ordered were not in stock so my order would not be processed.They suggested that I check the Illuminations web site to view items they are currently offering before placing my order through shop.com!!" |
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Date: 12/7/04 |
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"I was unable to purchase as my credit card was denied. I live in Bermuda but ship to addresses in New York and/or New Jersey. There needs to be an upgrade to your billing so that credit cards from other countries are accepted." |
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Date: 11/16/04 |
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"I absolutely will order from ILLUMINATIONS again. Loved my candles. Gave a couple to my neighbor, and both her and I are ready to place a new order soon. Thanks for great products and service." |
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Date: 11/8/04 |
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"I recently found out the product was out of stock and was never sent. I never received an email or a phone call to let me know of this. I never have had a problem up to this point but I am not pleased. Thank You, Jeremiah Claypool" |
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Date: 11/8/04 |
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"I didn't even receive the products I ordered from Illuminations. I got an email that stated none of those products were available. This has happened with others as well. Things need to be updated." |
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Date: 11/2/04 |
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"I love your candles! Your service is always excellent." |
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Date: 10/19/04 |
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"WAS VERY PLEASED WITH ILLUMINATIONS PRODUCT...YES I, WILL BUY FROM THE CATALOG AGAIN." |
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Date: 10/11/04 |
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"I was very disappointed w/my order. The items I chose showed as in stock. They called to say they didn't have the items & ALL were discontinued. They said they'd reply w/what is available. No one got back to me I called & got no return. Waste of time." |
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Date: 9/28/04 |
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"Unfortunately the inventory on shop.com hadn't been updated and the item was no longer available. They called to inform me of this right away. They did recommend I check their website directly and then purchase through shop.com which was good advice." |
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Date: 9/27/04 |
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"They have not send anything. And they called to say that the catalog on your site was not up to date..." |
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Date: 9/27/04 |
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"Everything I ordered was discontinued. Illuminations has not updated their website in 2 years. each timeI orderd everything was discontinuedI have tried to purchase from your site 2 time. I purchased from the Yankee Candle company." |
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Date: 9/15/04 |
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"All of the items I ordered were no longer available. I think they may need to update their web-site more often." |
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Date: 9/14/04 |
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"it is hard to rate. i actually got a call from them telling me that the website was not updating properly and all but a couple of the items i purchased were not available. so, good customer service, but the website was not working properly." |
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Date: 9/4/04 |
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"smells really nice. produc was sent out right away." |
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Date: 8/30/04 |
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"i never recieved my order, i thought it was taking a long time but this is crazy. can someone please get back to me. thanks, gina reich 949-515-4856 my order number is 2970327" |
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Date: 8/9/04 |
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"Order was received in a timely fashion. Packed very well. Products were just what I wanted. Will continue to purchase from this site." |
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Date: 7/7/04 |
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"stay with catalog city and www.quixtar.com and we'll stay with you! Would love to see your travel tins return and some of those lovely gel candles in vanilla and poundcake!" |
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Date: 6/20/04 |
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"This site is wonderful to order from. Products are of great quality. Shipment arrives in a timely manner and it always packed very well. I will continue to purchase from this site." |
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Date: 6/8/04 |
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"All the candles smeell SOOOOOO good. The other items were very well packaged and were received in a timely manner. I will certainly order again." |
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Date: 6/2/04 |
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"Beautiful candles, prompt shipment, packaged very carefully. Will order more in the near future." |
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Date: 5/24/04 |
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"The quality of the product was great and I received the items in a timely manner. Everything was packaged extremely well and I would most certainly buy from this catalog again." |
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Date: 5/18/04 |
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"Illuminations is the best source for candles because they actually smell natural instead of fake and waxy. Free shipping over $50 is great, and the products come in just a few days. I have never had any problems ordering from this site!" |
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Date: 5/18/04 |
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"Used your eGift option. My daughter replied to the eGift with her gift choice and she received it from the Illuminations catalog in just a few days! Thanks!" |
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Date: 5/18/04 |
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"Once again, I was not disappointed with my shopping experience with Illuminations. Thank you" |
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Date: 5/15/04 |