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Ridegear / Feedback & Ratings
Average Customer Rating for Ridegear:   (
2.4 out of 5 based on 38 ratings
)

"AVOID THIS COMPANY!! I ordered a product from them, paid for 2 day shipping. Never received anything. 2 weeks later they told me they were out of stock and would refund my money. I thas been a couple of months and I have yet to see my money."
Date: 1/31/08
"Took 3 weeks to send parts, they made no effort to contact me and explain there was a delay with the order. When I contacted them they explained the problem (2 weeks after the order was placed). Parts are good, but communication poor"
Date: 11/20/07
"Not accurately represented online. Thought I ordered womens, nothing noted on website about youth jersey. Now I have to pay shipping both ways. Called about 30x's, never a representative available, emailed and no response."
Date: 11/8/07
"It has been over two weeks sense I have made my order and it still has not arrived. I have also not received any email updates on the status of my order."
Date: 9/3/07
"I had to call the store and inquire about my order. I was informed that it was on backorder. No one contacted me to tell me this and I feel if the item was not availabe at the time I ordered it, someone should have sent me an email, at the very least."
Date: 9/3/07
"Product received not same as product in picture."
Date: 7/5/07
"The ad was completely misrepresented. It stipulated vinyl graphics included, which according to ridegear must have been a mistake.It took tool long to ship. The wrong item was shipped. I wouldn't buy from them ever again."
Date: 6/29/07
"ordered number plate backgrounds they sent me faded discolored products. Won't buy from them again"
Date: 6/11/07
"Very pleased"
Date: 5/21/07
"I think that the price is good but I was told 7-10 days for my order and iam going on week 3, 20 days so far, iam not happy. I have still not received my helmet."
Date: 4/1/07
"i ordered it jan.31 and im recieving it the feb. 20th. Need i explain anymore!"
Date: 2/14/07
"They had advertise a leather jacket at a certain price and told me it was an error. They refused to honor it and so I had to cancell my order."
Date: 2/7/07
"did not have it"
Date: 2/6/07
"Product has not arrived. No communication on when it might show up. No indication of a backorder status at the time of ordering. Price was good and free shipping was nice, but I'd rather have paid a bit more and actually received the product."
Date: 12/20/06
"I ordered a jacket on December 1. As of December 15, Ridegear had not yet even received the order, and I have not been able to have my situtation rectified yet. Shop.com is not open for customer service on Saturdays? Ridiculous!"
Date: 12/17/06
"very easy to work with"
Date: 10/27/06
"Never recieved what I ordered, When I contacted them they said that it would ship in two more days a I would get tracking information. this never happend."
Date: 10/20/06
"very easy to follow and done on a timely bases"
Date: 10/13/06
"There was a significant delay in my order going from SHOP.COM to Ridegear. I called RG up 4 days after placing my order and they did not have it in their system. When calling SHOP.COM they told me I needed to call RideGear. Product Great. Service Bad."
Date: 9/23/06
"packaged neatly, no scratches, no problems."
Date: 7/31/06
"great company, will buy from again."
Date: 7/19/06
"They need to update their site. I try to purchase a couple of items that were advertised on their website.However they no longer have them on stock. Customer service was also not personal at all."
Date: 6/6/06
"The only Item I ordered was backordered with no date given for a possible ship date. So I cancelled my order."
Date: 5/24/06
"I DID RECIVE MY ITEM IN SHORT TIME, AND I AM VERY SATIFY ON MY PURCHSE."
Date: 4/18/06
"GREAT SELLER. I LOVE THE ITEM I ORDERED. FAST SHIPPING. WILL BUY AGAIN FROM RIDGEGEAR."
Date: 4/18/06
"The quality of the product was accurately represented. I received the items in a timely manner. The packaging was appropriate and yes, I would buy from this catalog again."
Date: 3/24/06
"out of stock, never bothered to notify me. called them, said they would ship alternate but it never arrived. place is a joke. I'll never use Shop.com again."
Date: 3/22/06
"Didn't hear anything re: shipping. Finally called to check status. Was told the item is no longer available. How can I buy something that's unavailable? When would they have informed me? Had I not called, I may still be waiting!"
Date: 3/21/06
"Good discription,good quality,promptly delivered"
Date: 3/5/06
"Fast Shipment. Thank You! Would buy from again."
Date: 3/3/06
"The product I received was exactly what I ordered and was accurately represented online. I'll be ordering from you again in the near future."
Date: 3/2/06

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