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"Best price out there, plenty of product info, and I got the product delivered safely (box-in-box). FYI - it shipped on the 3rd business day after I ordered." |
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Date: 1/15/09 |
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"First, my product was to be shipped out express. Then I get a call saying that they can't ship this particular product express ( although I did pay for it on the site), they told me instead 3-5 days. 4 weeks later I still don't have the product." |
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Date: 1/6/09 |
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"superb customer service when I called in about wanting to make an exchange" |
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Date: 1/2/09 |
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"They didn't have what I ordered so they sent something else without my knowledge!" |
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Date: 12/31/08 |
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"Have not received my purchased item!! Have not had response from northern tool even though you supposedly contacted them and I also emailed them. item ordered on the 16th dec and today is the 30. this is NOT acceptable. and I deeply regret using shop.com" |
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Date: 12/30/08 |
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"We paid extra for express shipping and it did not arrive on time. Called customer service and they were very rude. Will not order from this site again." |
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Date: 12/26/08 |
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"The product had been discontinued but we were never told. We did get a confirmation of the order. We followed up with the store when no shipping information arrived but by then it was too late!!!!!" |
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Date: 12/3/08 |
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"The products ordered came even earlier than expected" |
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Date: 11/25/08 |
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"did not recieve or did not get any info on the shipping" |
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Date: 11/3/08 |
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"The pkg. arived in a timely manner, in good shape, and I am very pleased with the item." |
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Date: 10/20/08 |
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"gr8 product, fast shipment! satisfied buyer!" |
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Date: 10/11/08 |
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"Product was accurately described, received item in timely manner, packaging could have been better to protect item." |
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Date: 9/27/08 |
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"I had a problem with damage and they handled it with great results" |
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Date: 9/25/08 |
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"Oder plcd 8/21 for b/d gift 9/17. Order acknow. says 7-10 day delv. Chkd 3 wks later...B/O til 9/19. On 9/17 was told due in 9/19 will ship 9/22. Chkd 9/23...B/O til 10/1. CANCELED ORDER!" |
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Date: 9/24/08 |
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"Good price and excellent service." |
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Date: 9/18/08 |
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"Excellent experience, from product to delivery." |
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Date: 9/16/08 |
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"Excellent service, selection and prices." |
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Date: 9/10/08 |
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"Recieved Product In A Timely Fashion" |
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Date: 9/9/08 |
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"I've purchased from Northern Tool before on a number of occasions, all quite satisfactorily. However, trying to purchase through shop.com has been a problem and I will avoid it in the future." |
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Date: 9/9/08 |
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"Northern is a great co. to do business with." |
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Date: 8/28/08 |
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"Have not received my merchandise. Am I going to? It has been a couple of weeks." |
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Date: 8/20/08 |
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"Nothern Tool always has what we need and delivers it in a timely manner." |
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Date: 8/19/08 |
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"I ordered this product 7.26.08 and have not recieved it yet! I can't find a place to complain either :( I cannot rate this product for this purpose. Just rating the service." |
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Date: 8/18/08 |
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"I ordered two items, but got only one. I would prefer that you not show the item if it's not available." |
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Date: 8/13/08 |
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"Product arrived, but does not work for some reason, must exchange for a better batch.." |
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Date: 8/4/08 |
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"very good service thank you" |
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Date: 7/28/08 |
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"ordered a fireplace and a blower for the fireplace almost two weeks ago and haven't seen or for A MATTER OF FACT heard a thing about! still waiting for some kind of response" |
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Date: 7/28/08 |
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"I was tired of driving around town trying to find this item. Northern Tool & Equipment had it on the web at a reasonable price. I ordered a spare and they shipped promptly. I would buy from them again." |
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Date: 7/26/08 |
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"Ad said it would be delivered within 7-9 business days and now it's "maybe in 6 weeks... maybe not."" |
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Date: 7/24/08 |
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"Great service and communication. Received email with order confirmation and tracking number within 24 hours. Item arrived on time and as decribed online; and it is the quality and type I expected. I would buy from this store again!" |
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Date: 7/23/08 |
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"Very good,fast" |
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Date: 7/21/08 |
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