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Northern Tool & Equipment Company / Feedback & Ratings
Average Customer Rating for Northern Tool & Equipment Company:   (
3.8 out of 5 based on 444 ratings
)

"I ordered the product on October 1, 2009 and I have not recieved it as of the 15th of October. Where is my order?"
Date: 10/15/09
"Yes i would buy from your catalog again.I did receive the item in a timely manner.I have done business with Northern Tools before; and everything has been as i have expected it to be."
Date: 10/8/09
"I still haven't received the item and it's been over the 9 business days. If it doesn't arrive shortly, I'll miss the fall season to lay grass seed for cool grass types and would have to wait for next spring."
Date: 10/1/09
"reasonably prices and reasonable shipping time"
Date: 9/28/09
"They sent me tracking information so I knew exactly where my product was at any time during shipping and the product received was exactly as described -- excellent experience."
Date: 9/2/09
"your shipping cost said 78 or something close to that, northern said 130 something, i cancelled order once i found that shipping was so high, then i found same product but different color in town for less money"
Date: 8/10/09
"Super dissapointed about the lack of professionalism/credibility of your business when you cannot deliver upon confirmed purchasing orders, I will never shop here ever again. I've sent out a detailed email to your support staff wihtout any reply."
Date: 7/15/09
"I have had no communications and have not received the items. It's been over 2 weeks and paid for shipping to receive in 7 days."
Date: 7/2/09
"I ordered a gift for my dad for Father's Day two weeks prior to Father's Day and it is June 22, 2009 and I have not received it yet. When I checked my order status, it said that it was not shipped out until June 19, 2009. Now my gift is late."
Date: 6/22/09
"I ordered an item express shipping & paid additional costs to have it shipped fast. They waited 10 days to ship the item to me. They claimed it was backordered & there was an error that it didn't show up on the product listing but didn't notify m"
Date: 6/15/09
"Waited 10 days for delivery--no show. Called to find out item was not in stock/back-ordered. It would have been nice to know up front. They said they they would have notified us in 30 days. These folks are not honest, forthright or upfront!"
Date: 6/9/09
"It has been more than 9 days since I placed my order, and I have not received the item, nor any sort of confirmation email from Northern Tool to verify my order was placed. I intend to cancel my order via c/c if it is not recv'd in the next 3 days."
Date: 6/6/09
"I only received half my order and I have not had any communication from them regarding the other half. The first half of the order arrived in a timely fashion."
Date: 6/5/09
"VERY, VERY UNPROFESSIONAL. I ordered this "in stock" item and was promised delivery within 7-10 days. On day 14, I called and was told the item was never in stock! I will never trust this site again."
Date: 5/28/09
"Product was received in advance of stated delivery time. thank you."
Date: 5/27/09
"I still have not received the item ordered. It has been 10 business days."
Date: 5/19/09
"My order was shipped very fast and I will order from them again."
Date: 5/12/09
"although expensive, it was what i wanted. delivery was as promised"
Date: 4/25/09
"DID NOT RECEIVE ITEM"
Date: 4/21/09
"timely and correct products"
Date: 4/10/09
"Product as advertised and good price. Communications were a little lacking. There was a long time between placing order and getting an order placed notification and then any actions. took a while"
Date: 4/9/09
"The quality was mediocre. However, the items were received in a timely manner. Yes, I would buy from this catalog again."
Date: 4/3/09
"no comment"
Date: 4/3/09
"Order was processed quickly and received in perfect condition."
Date: 3/31/09
"We got what we paid for."
Date: 3/19/09
"I placed an order on Feb 20th and as of Mar 6th my credit card has not been charged, I have received no communication regarding my order from Norther Tool and I have not received my order. I did get an email newsletter from them, though."
Date: 3/6/09
"Good sockets and prompt delivery."
Date: 2/11/09
"Took a while to get it shipped from the manufacturer but otherwise good."
Date: 2/7/09
"I received the item in a timely manner, the packaging was appropriate and I would buy again."
Date: 1/29/09
"Arrived on time"
Date: 1/28/09
"Best price out there, plenty of product info, and I got the product delivered safely (box-in-box). FYI - it shipped on the 3rd business day after I ordered."
Date: 1/15/09

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