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Shoes.com / Feedback & Ratings
Average Customer Rating for Shoes.com:   (
4.3 out of 5 based on 932 ratings
)

"Wonderful product and EXTREMELY FAST delivery! I ordered it like two days before christmas and it got here in time for me to wrap it and put it under the tree :-) I would definately buy from Shop.com again!"
Date: 4/30/09
"shipping could be faster"
Date: 3/23/09
"Everything was fine with the order and I am willing to buy again later."
Date: 3/18/09
"I would definately buy from here again. My boots were the same as advertised, comfortable, and in perfect condition. Packaging was excellent, and prompt. Great site to shop from."
Date: 3/9/09
"Great company"
Date: 3/7/09
"Item was easy to find - and the delivery service was fast. And yes, I wouldbuy from the catalog again."
Date: 2/22/09
"Even tho the shoes were not large enough, we easily could send them back for a larger size."
Date: 2/16/09
"Awesome! Went perfectly!"
Date: 2/15/09
"Product was really cute, fit well, shipping was somewhat slow."
Date: 2/5/09
"Item was received in a timely manner. I had to return the 1st item I purchased due to an error on my part. The entire return process was handled smoothly. I would purchase form the supplier again."
Date: 2/2/09
"lack of communication - I needed to cancel the order right after it was made, was told it's impossible; the shop.com order numbers do not match the seller stores'"
Date: 2/1/09
"Love the shoes!"
Date: 1/29/09
"quality was accurately represented, it arrived quickly, packaging was appropriate and I'll definitely buy from shoes.com again."
Date: 1/27/09
"I was nervous based on previous comments, but the price cannot be beat and everything arrived timely and accurately."
Date: 1/27/09
"Everything went great until the shoes arrived, both shoes had scratches on the top, near the toe, that was very visible. I did not know I had to pay a first quality price for shoes that were seconds. Would not use this store again."
Date: 1/25/09
"I was very pleased with my purchase. I received them in a timely manner and the packaging was appropriate. I have and will buy from Shoes.com again."
Date: 1/21/09
"The shoes that were shown on the website were blue which was the color that my wife wanted. When I clicked on them to order, the color showed as gray. I sent an e-mail to customer service to say I wanted the blue. No return contact at all and we got gray"
Date: 1/16/09
"I ordered brown boots, size 6.5. I received black boots, size 9. 'Nuff said!"
Date: 1/13/09
"As far as delivery and such I was pleased. The boots arrived quick enough without special shipping but the fact that the picture of the item I was ordering didnt match what I received totally dissapointed me.Didnt receive what was displayed."
Date: 1/7/09
"The shoes sent to me were the wrong color."
Date: 1/5/09
"Fast delivery and shoes were perfect. Thanks"
Date: 12/27/08
"Good price, quick shipping, thanks!"
Date: 12/24/08
"I received the wrong pair of shoes. I also received somone else's invoice (it didn't match up to the pair of shoes I received either). My invoice was not in my box so who knows where my information went. I would not buy from shoes.com again."
Date: 12/21/08
"shop.com charged my credit card $20 more than stated when i checked out."
Date: 12/20/08
"I have not received one pair of the 2 pair I ordered. I have been charged for both, but have received only one pair. I cannot get in touch with anyone to find out the status of my second pair of shoes."
Date: 12/19/08
"Shoes.com did not have my item and canceled my order. They did not even offer a discount on a future order."
Date: 12/14/08
"Good"
Date: 12/11/08
"I ordered a size 9 M in boots from the Shop.com website, but Shoes.com took recorded the order as a size 6, and sent me the 6. I believe that Shop.com did not keep track of the Shoes.com inventory, so I could not get the size I ordered."
Date: 12/4/08
"Great - selection, price and speed of delivery!"
Date: 12/3/08
"I had already owned a pair of these shoes so I knew exactly what I wanted. Shoes.com was convenient and the only place I could find these shoes."
Date: 11/10/08
"I received the wrong item (i wanted light up shoes- they were non light up) but the delivery was quick and customer service outstanding. Thank you! I will be back to shop again."
Date: 10/29/08

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