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"Received items damaged. Called & cannot talk to or leave a message. E-mails have been ignored requesting return labels & credit. I have contacted my credit card company to stop payment. They should be taken off of Shop.com." |
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Date: 3/9/05 |
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"Table had scratches,the top came apart when removed from box,and chessmen were broken. No responce from the company." |
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Date: 3/1/05 |
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"Never received item. Not notified what the problem was. Credit card not charged." |
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Date: 2/1/05 |
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"ordered well before xmas,was finally scheduled to be here a week AFTER xmas,then when i tracked it,found it was sitting 20 minutes from my home at the shipping office two days BEFORE xmas,then it went 200 mile north!!got here..AFTER xmas." |
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Date: 1/24/05 |
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"Quality poor - Oven refurbished. Item not received in a timely manner. Packaging of glass turn table was poor- It arrived broken. No further purchases, no customer service." |
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Date: 1/17/05 |
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"The only thing I can add is that a tracking number should be available immeadiately after the order is placed. This was a Christmas gift and I was worried that after placing the order on Dec. 7th it would not arrive in time." |
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Date: 1/10/05 |
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"Did not receive what I ordered, did not receive confirmation of the order from TTA, only from Shop.com. Could not contact TTA by phone, and when I left a message, they return my call." |
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Date: 1/10/05 |
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"I was VERY disappointed in my experience with SHOP.COM. I already sent an email saying this. You must not read them. I won't be trying to buy from them again." |
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Date: 1/8/05 |
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"After not receiving my order after (2) weeks I called to find out it was no longer in stock. I received no notification of this. This was for a Christmas gift and I was rushed to replace it." |
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Date: 1/7/05 |
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"It has been over a month since I had ordered my jewelry armoire, and I have not received anything. No product, no invoice, no e-mail. . nothing! This is very poor customer service from TTA Direct, Inc." |
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Date: 1/4/05 |
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"I was actually impressed with the service, but disappointed in the product. When I ordered the paragraph describing the microwave did not specify referbished and no warranty, I wanted a new one. If REK means referbished it should be noted clearly!!!!" |
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Date: 12/23/04 |
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"terrible service. they responded after several email and said they lost the order but would re-enter the order. that was two weeks ago and still no product!" |
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Date: 12/20/04 |
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"The quality of the item is excellent. However, when i placed the order i thought delivery would be with in a few days.I was disappointed to find that it took 3 weeks to receive." |
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Date: 12/15/04 |
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"Took a little longer than expected. Otherwise, very satisfied." |
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Date: 12/6/04 |
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"I am very pleased with my phone" |
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Date: 12/6/04 |
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"Item arrived as ordered, very timely, no hassles with online shopping, packaged well with no damage in shipping. Another great Shop.com experience. Would definitely shop at TTA.direct again!" |
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Date: 11/8/04 |
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"Product shown accurately. Received in a timely manner with good packaging and I would purchase from again. Thanks" |
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Date: 11/8/04 |
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"The item did not arrive so after a month of waiting I called and found out that it was back-ordered at the manufacturer. I chose to cancel the order. This may have just been a fluke so I would probably order from this catalog again." |
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Date: 10/22/04 |
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"I very unhappy. My chairs are still not here. I can't get a return call/e-mail from them. Thanks for asking. I hope you can help me get my chairs. Deb Byrne" |
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Date: 9/27/04 |
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"terrible service. called twice for cartridge installation and for usb cable, sent an email, called hp. calls were on the 12th, 13th and 20th, still no help. returned the product on sept 7th. i will never use you again." |
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Date: 9/8/04 |
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"love my coffee grinder!" |
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Date: 9/7/04 |
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"everything arrived perfectly & on time." |
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Date: 9/7/04 |
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"i never received my purchase made on 7/27/04. i sent an email regarding order#2994838 8/19/04 and haven't had a response. it's been a most inconvenient experience for me. with this kind of service, no i wouldn't shop this catalog again." |
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Date: 8/23/04 |
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"ordered july 9th and now it's august 9th and i still haven't received my order. for a $65.00 delivery fee i thought i would have received it by now." |
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Date: 8/9/04 |
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"site did not give an adequate representation of the item i ordered. wasn't what i expected-in design or style. not very happy with quality." |
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Date: 8/5/04 |
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"received my quilt rack it very good time and the quality was very good. thank you. donna madsen" |
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Date: 8/4/04 |
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"my neice thourghly enjoyed the jewerly box that she received. i didn't realize that it was also a music box until i visited this weekend and she showed me. it is great. thank you." |
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Date: 8/3/04 |
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"the product was exactly what i was looking for and yes i would buy from this catalog again. the directions for assembly were a little confusing though." |
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Date: 8/3/04 |
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"item is still not received!! purchased 6/19 and showed as "in stock". today is 8/3 and i still have no item. very poor communication . no return phone call. one email after a month telling me it would be on backorder until mid august. very disappointed!" |
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Date: 8/3/04 |
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"Lamp was received at ship to another address week of June 28th. I don't know the exact date as it was not delivered here. I have seen the lamp and am very pleased with it as are the recipients. I would buy from this catalog again." |
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Date: 7/14/04 |
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"I have not yet received this product. I e-mailed them 2 weeks ago to update my address as I had not received the product. I had to call them on the phone and was informed the the shipment was to be delived to my old address today." |
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Date: 7/7/04 |
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