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"second item i've purchased where time to receive seems excessive" |
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Date: 1/11/08 |
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"The ornament (copper-coated mistletoe) is lovely, beautifully packaged, carefully packed and arrived promptly. NO complaints!" |
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Date: 1/5/08 |
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"great job and loved my purchase, keep up the great work and happy new year" |
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Date: 1/2/08 |
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"Was pleased with product although it was expensive." |
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Date: 7/30/07 |
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"seemed to take a long time to receive part of the order. I had to call to determine the arrival estimate ... it was shipped "the slow way"." |
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Date: 7/2/07 |
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"two of the three plants ordered were received as ordered; however. the third gilt edge toad lily ordered came as 3 tiny individual plants, none of which appear to be healthy" |
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Date: 6/25/07 |
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"Have received no communication from this vendor. I have sent an e-mail checking on the status of my order and have not received any reply or merchandise." |
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Date: 5/26/07 |
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"The products were excellent quality, arrived quickly, and were packaged appropriately. I would most certainly purchase from this company again." |
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Date: 4/17/07 |
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"Item was grossly misstated. Smith & Hawken was VERY responsible in correcting situation. They have made a customer for life!" |
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Date: 3/24/07 |
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"They made a special effort to speed delivery. in time for christmas" |
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Date: 2/7/07 |
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"excellent, as usual." |
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Date: 12/12/06 |
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"Wonderful quality and a fantastic value for the price. Super quick delivery and I'd certainly buy from this catalog again." |
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Date: 11/9/06 |
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"Great experience, fast service. Love this store and their selection. Will definitely shop here again." |
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Date: 9/21/06 |
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"I have not rceived my order nor have I received a reponse to my inquiry concerning the order> Is there a lower rating than poor? William B Hopkins" |
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Date: 6/18/06 |
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"Quality appears to be very good. The delivery time was abysmal, however: two weeks???" |
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Date: 6/5/06 |
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"if it grows it will be wonderfull" |
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Date: 5/12/06 |
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"Everything was as represented and was received promptly and in good order." |
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Date: 5/8/06 |
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"Ordered 2 flower boxes,only 1 sent at higher price.Merchant honored order but said you only sent request for one." |
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Date: 5/4/06 |
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"Product did not ship on time. Order was broken up incorrectly. WHen i called customer service they said they would ship the order again over night. My party is today, i did not get the urns and i will never shop with shop.com again!" |
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Date: 4/8/06 |
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"Zero actually- the plant was dead and a waste of money..." |
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Date: 3/1/06 |
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"Yes, I received my order promptly and in great shape. It was exactly as picture on the site. I would use from shop.com as well as smith & Hawkens again." |
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Date: 1/31/06 |
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"ARRIVED QUICK-WELL PACKAGED AND AS DESCRIBED" |
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Date: 1/31/06 |
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"No problems here" |
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Date: 7/27/05 |
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"Item ordered very good quaility. Times to receive the order was over two weeks." |
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Date: 7/12/05 |
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"Very pleased" |
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Date: 5/24/05 |
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"Perfect!" |
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Date: 5/16/05 |
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"Service was excellent...however, these items were billed at an additional $20 each from what you quoted and billed.??" |
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Date: 5/10/05 |
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"I had a lot of difficulty with this order. Smith and Hawken ended up charging me much more than the shop.com website specified. Almost $150 dollars more. Also they never sent me emails on my status of my order. They said they will credit me but haven't" |
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Date: 5/3/05 |
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"Plant arrrived on a very cold day, the stems and leaves were mushy. Do not understand why they did not wait to ship,. At the prices they charge I expected better. The bamboo sent separately seems to be OK" |
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Date: 3/8/05 |
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"Our purchase was sent via an e-gift to a relative. He was very pleased. It came quickly so we were all pleased! I would choose Smith & Hawken again!" |
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Date: 3/7/05 |
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"the package was shipped very promptly and exactly what I had ordered. I was pleased with the way the product was packed and the quality of the product. I would defenitely order from them again." |
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Date: 2/24/05 |
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