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"These guys ####! They immediately charged my credit card for the furniture I ordered, and still have yet to contact me regarding any kind of product shipment. Save yourself the trouble, buyfrom someone else." |
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Date: 3/15/07 |
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"Appreciated email updates from both shop.com and furnitureontheweb. The product arrived in good condition within timeframe noted in email." |
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Date: 3/12/07 |
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"great job - quick delivery and a very friendly contact - thank you very much - i´m happy !" |
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Date: 2/22/07 |
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"Very slow. Placed order >2 weeks ago and still hasn't arrived. Called customer service where they said item just "received" by them last week and will ship "today."" |
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Date: 2/19/07 |
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"have not received order" |
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Date: 2/10/07 |
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"Credit card got charged upon ordering and the product was not shipped until three weeks latter." |
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Date: 2/9/07 |
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"Excellent service. I like the fact that you sent e-mails and kepy you up dated. I would buy from this company again." |
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Date: 2/7/07 |
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"Very pleasantly happy about my purchase and the delivery of my end tables and coffee table...I saved almost 1/2 of what I was going to pay for the same set up here in Connecticut. I will recommend this site to all my family and friends." |
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Date: 2/7/07 |
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"Fed Ex ground would not deliver to my house so I had to drive a long way to pick up package. I won't be ordering furniture again." |
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Date: 2/7/07 |
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"I was very very disappointed in the service not only from furniture on the web but from shop.com as well, the original customer service rep listed for me to contact NEVER returned phone calls, i always had to call the supervisor Virginia" |
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Date: 2/6/07 |
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"Not yet received. Promised shipping date has been repeatedly missed. They respond to emails, but don't initiate any notification on missed dates. As I am now out of town, I ask them to hold. We shall see if they can ship when I return." |
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Date: 2/6/07 |
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"I was informed that the product was no longer available but only after I inquired why I had not received any info on the shipment weeks after I had placed the order. I thought that info should have been a little more timely." |
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Date: 2/6/07 |
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"Product was fine. There was some sort of mixup and it didn't ship when it was supposed to, so arrived almost 2 weeks later than expected. The box had a large rip in it, but the mirror was packed very well and no damage was done." |
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Date: 2/6/07 |
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"Very good timing for delivery and yes I would order again the package was appropriately wrapped." |
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Date: 12/26/06 |
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"beautiful charm, exactly as described. Prompt shipping." |
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Date: 12/22/06 |
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"Ordered on December 3, not scheduled to ship until December 26. I will NEVER spend money at your store again, and will urge my friends to shop elsewhere." |
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Date: 12/18/06 |
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"Ii have not received this order now they tell me it will be at least tow more weeks. they say i can not canceled this order. when it is shipped i can return it minus the freight charges. i will not ever order anything form you again pam rollins" |
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Date: 12/18/06 |
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"HORRIBLE EXPERIENCE - I placed my order on 11/24 for an Xmas gift. I called on 12/11 ask why I never got it and was told, "It won't even be ready to ship until 12/15 WHEN IT GETS HERE. I called on 12/15 and was given another run around." |
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Date: 12/16/06 |
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"It has been 15 days. I haven't recieved my order nor have I been contacted by Shop.com. I have nothing good to say." |
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Date: 12/12/06 |
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"I ordered 2 items, and received 1 item about 6 days later which is standard. I waited 3 more days,nothing. I wasnt contacted or anything to tell me it was back ordered. It WAS an xmas present, not anymore." |
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Date: 12/12/06 |
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"Merchandise not received... nor have I been told even when it might ship. Paul Millner paulmillner@compuserve.com" |
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Date: 12/12/06 |
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"Had a damaged product arrive and the customer service to assist me and replace has been outstanding. Friendly, courteous and helpful. I am very happy and plan to use again." |
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Date: 12/12/06 |
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"Great purchase!" |
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Date: 12/6/06 |
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"Do not have merchandise as of this date. A full two weeks after the order was placed." |
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Date: 11/26/06 |
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"I ordered an item on 11-6-06 and as of today, 11-20-06, I haven't heard any word about my order." |
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Date: 11/20/06 |
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"I still have not received my stuff even though they were paid weeks ago. I am very disappointed." |
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Date: 11/9/06 |
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"ordered item on 10/18...still awaiting word if item has shipped. no email has generated to me. cannot speak to packaging as item has not arrived; may hesitate to order from again." |
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Date: 11/1/06 |
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"Workmanship on furniture was perfunctory, not exemplenary. Poor, misaligned spot welds. Other than that, okay. Packaging and timeliness was fine." |
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Date: 10/23/06 |
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"Great product, just as described, shipped promptly, packaged excellently and I would do business with this company again." |
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Date: 10/22/06 |
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"Beautiful top grain leather recliner. ONLY thing with it is the back isn't high enough for head to relax- Pillow works there No FAULT of seller. Would definetly buy from them again. Fast shipment-Excellent service" |
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Date: 10/10/06 |
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"I was not contacted by email or phone for over 2 weeks and still have not received the product." |
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Date: 10/8/06 |
