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"The only complaint I had was that the item was over-packaged. But it did come in a timely manner, was undamaged, and was exactly as described." |
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Date: 9/22/08 |
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"product well represented, shipped timely, packaged so no damage to merchandise detected. Would buy from this catalog again. Well Pleased!" |
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Date: 9/2/08 |
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"They didn't even have the item in stock. Very unhappy... WHy was the order accepted in that case?" |
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Date: 8/31/08 |
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"a-ok" |
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Date: 8/15/08 |
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"Products received in excellent condition. Packing was excellent. Minimal delay from order to receipt. I would buy from this store again." |
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Date: 5/20/08 |
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"Merchandise was as described. It was packed well. It arrived in a timely manner. Notice of shipping was sent. It worked out well. The penguins add finesse to our garden. No one else in the neighborhood has penguins." |
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Date: 4/28/08 |
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"ordered 2months ago have not recieved product or explaination. 1star is being nice." |
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Date: 4/1/08 |
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"product was not available. Nothing on the site denoted it would need to be backordered before I submitted the transaction. I will never attempt to buy another Alsto product" |
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Date: 3/30/08 |
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"Item on backorder - an email from Alsto's customer service assures me it will be worth the wait - personal attention. I like that." |
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Date: 3/30/08 |
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"The sale price listed was not what was charged on my credit card. The full price was charged. I emailed customer service & emailed them a copy of my original purchase receipt & received no response.The items didn't all work.I won't buy from them again." |
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Date: 3/23/08 |
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"ORDERED ITEMS AND REC'D CONFIRMATION OF ITEMS, 1 WK LATER REC'D LETTER IN MAIL THAT PRODUCT IS NO LONGER AVAILABLE. POSSIBLY COULD HAVE REC'D THE INFO AT THE TIME OF THE ORDER AND WOULD HAVE GONE TO ANOTHER PARTNER STORE. MORE TIMELY RESPONSE." |
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Date: 1/22/08 |
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"Everything was as we expected. Great delevery service in only 4 days. The desk was excellent." |
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Date: 1/15/08 |
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"I have not received my chair; so, how can I rate it. Alsto's as of this morning said I did not have an order 5923893. I would say my shopping experience at shop.com ####ed." |
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Date: 1/8/08 |
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"I was not notified that item I had ordered was no longer available. An up-dated item was sent, but it did not compare to what originally was ordered. I feel I should have been notified, and given the opportunity to decide if I wanted the replacement." |
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Date: 12/28/07 |
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"The service is very very poor. We ordered the product our product 12/1/07 and we havenot yet received it. Add to that there was a miscommunication between shop.com and ALSTO. Alsto did not have any documentation that the product has been ordered." |
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Date: 12/15/07 |
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"What I ordered was no longer available but I was not notified of this until a few days to a week after I ordered it. I was expecting it to arrive. If it was a product that is longer available then it should not have been or their web site." |
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Date: 12/13/07 |
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"purchased the product...waited a week and then was told product was NOT available! Not happy." |
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Date: 12/13/07 |
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"I am very pleased with the Lantern I bought as well the quality and how promptly it was shipped. Yes I would by again from you. Very many thanks Derek Tidd" |
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Date: 12/12/07 |
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"Item described as 14.5 pounds...but guessing is actually the weight it holds and not of the item itself.The shipping time was good.The box it came in was WAY bigger than it needed to be, but item arrived safely. Yes, I would buy from again." |
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Date: 12/10/07 |
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"I'm not sure whether the Delancy booksellers table is really "solid pine" but I was pleased with the quality considering the price. Shipping was very timely and the customer service very responsive. I was pleased with the experience and would order again." |
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Date: 12/9/07 |
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"I would bye from the web-site again The package came quick. Very happy with the purchase." |
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Date: 11/25/07 |
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"good" |
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Date: 11/10/07 |
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"I have STILL NOT RECEIVED my order and have been in contact with customer service at both Shop.com and Alsto. Shop.com says Alsto will contact me but so far I have received no acknowledgement from Alsto. WHAT SHOULD I DO??????????????" |
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Date: 11/9/07 |
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"It was quick and easy to order and I am very satisfied with the products. I will order again." |
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Date: 11/7/07 |
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"the desk is beautiful and well-made. absolutely no problems with my order and shipping. would order from ALSTO again." |
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Date: 10/17/07 |
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"item was not as advertised. I want to return it but Alsto's is not cooperating I would like your assistance in returning this item for a refund NOT an exchange" |
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Date: 10/7/07 |
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"easy transaction, quick shipping, well packaged, would buy from again." |
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Date: 9/27/07 |
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"One of four items in the order arrived damaged. I was told they were sending me a replacement, but one never arrived. I checked my bank account, and happened to notice a refund. They never contacted me to inform me of the change of plans." |
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Date: 8/28/07 |
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"Quality of product was accurately represented. Received the item quickly and well packaged. Yes, I would buy from this catalog again." |
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Date: 8/27/07 |
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"you advertise the product but don't have it - pretty bad - i have ordered other thing before and was fine but very disappointed on this" |
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Date: 6/26/07 |
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"Would have been a 5 star except the shipping is a bit slow at Alsto's. Otherwise, I'm happy with everything else." |
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Date: 6/18/07 |
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