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"I ordered a $100 order from this store and NEVER RECIEVED IT. They refused to refund my money or ship another item. POOR, POOR SERVICE!!!" |
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Date: 10/22/11 |
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"Defective merchandise, BAD customer service!!!!!Will not send mail label to send it back. I will NEVER deal w' them again. " |
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Date: 12/10/10 |
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"Fast and trouble free. Excellent to deal with. Will buy from them in the future." |
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Date: 6/21/10 |
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"The product did not arrive for one month! Despite several emails requesting information I was kept in the dark. I would not purchase from them again." |
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Date: 6/10/10 |
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"I have not placed an order yet. Although it looks really nice, the complaints seem to scare me a little. Perhaps someone should mention "customer service" is important. Its one thing to make a sale, but you want the customer to keep returning to the site. I will watch before ordering. " |
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Date: 5/24/10 |
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"I have yet to receive the item I purchased." |
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Date: 4/4/10 |
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"I have never received and order confirmation, I have not received my order and they have charged my account. I am very unhappy with their customer service." |
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Date: 4/1/10 |
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"Did not receive entire order. Store did send missing parts after I requested, but there was no labelling or documentation of any kind on product or packaging. " |
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Date: 3/31/10 |
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"ordered baby comforter from wild orchid. bought matching crib sheet, skirt, and bumper pad from another store. never recived comforter. now shopping for comforter at last minute for new grandbaby; hope i can find one to match purchased crib accessories. very dissapointed. gave one star because they are supposed to refund my purchase." |
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Date: 3/29/10 |
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"The product matched the description and arrived promptly." |
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Date: 12/21/09 |
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"Awesome statue! Great packaging and fast shipping. Would buy from this seller again." |
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Date: 12/9/09 |
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"The statue arrived in perfect shape and earlier than expected. I am totally pleased and will do business with them again in the future." |
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Date: 10/13/09 |
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"Product was much junkier than represented. Item called "leatherette" which turned out to be vinyl. Shipping was slow. Would not buy from them again." |
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Date: 5/9/09 |
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"I kept on calling because I wanted my item delivered by a certain date, they told me i will recieve it a day before I got the item 4 days after the wedding!!! very disappointed with orchid collection.." |
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Date: 4/30/09 |
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"came right away." |
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Date: 4/1/09 |
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"I received my purchase within 7 days. Impressive. What I received was of better quality than I anticipated. The only thing I was unsatisfied with was that the measurments were wrong online vs. when I received my item. I would definately shop here again." |
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Date: 2/11/09 |
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"The customer service from WildOrchidCollection and shop.com was great. Thank you!" |
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Date: 1/15/09 |
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"Funny thing you should ask. Still haven't got the pillow I ordered" |
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Date: 1/14/09 |
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"IT WAS NOT YOUR FAULT BUT THE SERVICE AND THE ITEM WERE GOOD" |
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Date: 1/6/09 |
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"Very satisfied with the first purchase. That was the fastest online purchase Ive ever made. I don't know what happened with my second purchase though..." |
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Date: 1/5/09 |
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"We ordered on the 17th of December and it was not picked up by Fedex until the 24th. We received it on the 30th. Kind of a long time to ship and receive. We would buy from this catalog again just allowing extra shipping time." |
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Date: 12/31/08 |
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"Order placed Dec 15 E-mail shows order shipped via USPS Dec16 No product by Dec. 23 & phone messages were NEVER returned. Shop.com answered phone, they show shipping SUN. Dec 21 then got bad weather story. Bottom line NO X-mas gift and still NO product" |
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Date: 12/29/08 |
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"My order was accurate and delivered within a timely manner. I will definitely buy from wildOrchidCollection again." |
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Date: 12/29/08 |
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"Very fast shipping,Quality excellent,Price very very reasonable . positively buy again from this buyer ." |
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Date: 12/26/08 |
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"Good experience. I love the gift I purchased also. Very good quality." |
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Date: 12/19/08 |
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"Product was as described but very long delivery time. Ordered on 11/25, not received until 12/10" |
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Date: 12/13/08 |
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"Since I haven't received the item to date. It was ordered on 11/25. i am nt satisfied to say the least." |
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Date: 12/9/08 |
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"The product was broken when received. It took me a while to find who to call. When I got hold of someone she was very nice and sending a replacement. Old one to be picked up today between 9 and 3, it is now 4 have not seen anyone. New one not here yet." |
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Date: 11/26/08 |
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"good quality, nice looking. fast shipping also." |
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Date: 10/18/08 |
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"perfect condition and fast!" |
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Date: 10/17/08 |
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"My item was never received. WildOrchid did not make me aware that my item was unavailable until many email attempts. Will never buy from them again." |
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Date: 10/7/08 |
Your shop consultant is Market America
