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"I ordered the product stated below Jan.08 and have not heard or received the product. I can't find an e-mail to SouthNatural so could you please can for foreward this note. I want to cancel the order and have my payment refunded. Thanks Brian" |
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Date: 3/6/08 |
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"It took a while for them to ship out my package, but their emails were pretty consistent." |
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Date: 1/29/08 |
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"I have placed an order on 12/31/07; Order # 5933462. Have not received it yet? Why? I've read that your service is very poor if served at all.. but no order since 12-07? What is the deal?!!!" |
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Date: 1/23/08 |
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"We are still waiting for this product to arrive. We have used this product before and have been happy with it. This is the first time we have ordered it online. Thanks" |
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Date: 1/21/08 |
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"I placed the order 14 days ago and haven't seen the product yet. In addition, I can't raise anyone on the phone or via email. Customer service and rapid response come first. This company doesn't rate!" |
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Date: 1/10/08 |
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"Everything came in a reasonable amount of time. The order was packaged appropriately and I would shop here again." |
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Date: 1/8/08 |
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"It has been 13 days and I haven't recieved my order. I was going to wait a couple more days before complaing but I got this E-mail so figured now would be a good time." |
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Date: 12/22/07 |
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"Never received order, no return calls or e-mails, not good impression for first order and last order!" |
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Date: 12/20/07 |
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"I have not received the order as of 12/19/07" |
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Date: 12/19/07 |
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"fine quality, arrived in a timely manner, got what I expected" |
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Date: 12/12/07 |
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"I placed my order on 10/26/2007. didn't receive it in 14 business days like estimated. called on 11/17/2007 left message because I only received the answering machine. It is now 11-27/2007 and I STILL haven't received my order of Thyroid Concentrate." |
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Date: 11/27/07 |
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"great service, packaging fine, timely delivery, yes, i would buy again." |
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Date: 10/9/07 |
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"It's been 3 weeks and I have not recieved my products, nor has the company responded to my email. My first time using Shop.com. What a disappointment!" |
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Date: 10/1/07 |
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"The quality of the product is excellent! I received it in a very timely manner! The packaging was very appropriate! Yes, I will buy from this catalog again. Nancy Cooksey" |
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Date: 9/12/07 |
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"I should have received notice a lot sooner that the product was on back order. Everything else was good." |
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Date: 3/17/07 |
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"I NEVER RECEIVED MY ORDER!" |
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Date: 2/20/07 |
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"Terrible. Never received product. I see that almost all the feedback on your site is negative as well. I will have the charges on my card reversed on 2/19/07. If you care you will overnight my product to me." |
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Date: 2/7/07 |
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"1. I have no idea as yet. 2. I have not yet received the lotion. 3. I have no idea. 4. NO." |
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Date: 2/7/07 |
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"The product, packaging -fine. Shipment term said ititem would ship in 3 to 4 days. After two weeks, we contacted both the store and Shop.com. The Shop.com rep facilitated the transaction and SouthNatural finally sent the items." |
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Date: 2/6/07 |
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"Seemed like forever until the product arrived at the house. May need to work on the shipping part of your service." |
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Date: 2/6/07 |
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"The items ordererd never arrived. The company never answered my E mails regading the order. I would never order anything from them again." |
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Date: 2/6/07 |
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"No communication. Four weeks to ship. The item was great." |
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Date: 2/6/07 |
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"They can do it better. Others have been more responsive to mails and have given better service." |
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Date: 2/6/07 |
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"poor timeliness in communication. I ended up buying the product from a healthfood store." |
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Date: 2/6/07 |
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"Received the products ordered from South Natural in a timely fashion with the merchandise in good condition." |
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Date: 12/24/06 |
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"I ordered it two weeks ago and it still hasn't shipped!" |
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Date: 12/22/06 |
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"transaction was fine" |
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Date: 12/22/06 |
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"I am still awaiting delivery and have no one or no where to go to complain about the delay. If I don't get it soon I will contact my credit card company to cancel the charge. Thanks, Dan" |
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Date: 12/21/06 |
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"I cannot rate this order i have not recieved it yet...but when i do i can re rate the service" |
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Date: 12/19/06 |
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"I have never recieved the product!!! Therefore I would never buy from this catalog again. I'd appreciate your help in finding out what went wrong - and I appreciate that you sent this customer satisfaction e-mail out. Mary" |
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Date: 12/13/06 |
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"It took a long time for the product to arrive. However, I got what I wanted." |
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Date: 12/6/06 |
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