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ComfortChannel / Feedback & Ratings
Average Customer Rating for ComfortChannel:   (
4.0 out of 5 based on 67 ratings
)

"Their web page said 5 day delivery, it took a month. It did not come with all the parts. They said they would get back in touch with me, they have not yet contacted me. You have to refill it 2 to 3 times a day. The reservoir is not wide enough."
Date: 7/13/07
"The quality was misrepresented. Very bad. I'm in the process of trying to return, but getting no help. Tammie Stevens"
Date: 7/12/07
"A1 service, great package - would do business again."
Date: 7/9/07
"The store was easy to use. Unfortunately, I still have not received the rotisserie."
Date: 7/9/07
"Lots of communication! Free shipping plus quick delivery! Very professional!"
Date: 6/30/07
"The water cooler came and did not work, I called shop.com and they picked up the one that did not work and sent us another one with in a week. Dave"
Date: 6/29/07
"quick ship, sent wrong item, re-shipped without re-billing me...a real treat these days"
Date: 6/28/07
"It has been two weeks and I have not yet received my order. The company has not proactively communicated with me at all regarding expected arrival or tracking of the package. I called their customer service department and was told to leave a message."
Date: 6/27/07
"Products were received quickly, but they did send my order twice. Since it is a product I will keep using, that was fine so I did not go through the return process."
Date: 6/20/07
"We received the product we wanted, at reasonable cost and on time."
Date: 6/14/07
"Great item. Easy to order. Very happy with service and product."
Date: 5/25/07
"I found ordering to easy. I especially liked that there was no shipping charges which made the price very competitive with in person shopping! This is the second order I placed with Shop.com"
Date: 5/23/07
"fast"
Date: 5/16/07
"Order was "lost" and was not placed to manufacturer. They did, however, send the item 2 day air to correct the mistake."
Date: 5/16/07
"The transaction was quick and efficient"
Date: 5/11/07
"Product excellent as represented. Shipment was slow, although email communication kept me informed with tracking numbers frequently. Arrived well packed. I would check on delivery schedule next time before ordering."
Date: 4/20/07
"Everything is Great!"
Date: 3/29/07
"The quality is superb and just as the vendor described. I received it in a timely fashion in excellent packaging. Yes, I would buy from Comfortchannel.com again."
Date: 3/19/07
"Even with a glitch in the online credit card processing, the store contacted me and fixed it right away. Delivery was speedy."
Date: 3/17/07
"Product was exactly what I expected. Delivery was quick and packaged appropriately. I would buy again."
Date: 2/16/07
"I never received the item. I no longer want the item."
Date: 2/7/07
"this was ordered jan. 9. we did not receive it until jan. 29. that is ridiculous. plus i had to call several times to find out what had happened to it. plus i received about 8 emails after the order was placed. too many."
Date: 2/7/07
"Very happy with product"
Date: 2/7/07
"The product was everything I'd hoped for, and did not take long to arrive. Very good shopping experience - thank you!"
Date: 12/22/06
"I thought that the service was excellent. I received my order promptly and in excellent condition. The packaging was adequate and the email updates were a nice touch. I would definitely order from them again."
Date: 12/19/06
"item, shipping, customer service above average"
Date: 12/18/06
"Found the perfect gift - not permitted to ship it to my home (HI). I sent it to my sister (CO) to ship to me, costing substantial money & time. I wrote to Zearth who responded that I could have shipped from their parent site."
Date: 9/22/06
"will use this service again"
Date: 5/15/06
"everything went well, I had to return something and they were prompt."
Date: 3/22/06
"great product and wrapped very well. I thought it took a little long to get here from time of purchase to my door. And now that I know that I can plan accordingly. I would buy again."
Date: 3/15/06
"The order was delivered promptly. One thing I would like to see in th efuture is when the item is shipped e-mail a tracking number."
Date: 3/13/06

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