"Gave me the runaround on an order for about 2 months and I finally just cancelled the order...tired of waiting and getting different stories every time I called."
Date: 1/3/08
"I haven't received my pans yet. They should be here any time. The site was very helpful."
Date: 5/19/07
"Order was processed efficiently and arrived in a timely manner. I was disappointed that the shipping cost was so high."
Date: 5/18/07
"The product was back ordered, but very good communications kept me posted as to when product was finally shipped. I received it in time for the "wedding shower". Thank You."
Date: 5/15/07
"Pans.Com has been very helpful answering my inquiries about a recent purchase. However, there seems to be a problem with FedEX and I never received the item. This was my first experience ordering from Shop.com and I would hesitate to try this again."
Date: 11/22/06
"I would rate them 4 stars (very good). Why are comments required?"