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OnSale.com / Feedback & Ratings
Average Customer Rating for OnSale.com:   (
2.9 out of 5 based on 62 ratings
)

"the product was exactly what you said it would be thank you"
Date: 3/30/09
"came promptly"
Date: 1/23/09
"YOU SOLD ME A NONFUNCTIONING IPOD"
Date: 1/11/09
"The price was outstanding and I received my software more quickly than I expected."
Date: 1/5/09
"package came on time - wasn't in any exterior packaging box, only in box right off the shelf - box was damage, but product wasn't - keeps the price down I suppose. Would order from you again - thanks"
Date: 12/27/08
"I was STUNNED by the speed of the service I got. I received my order on the second day after I placed it ! ....and I placed it at night. I was VERY pleased with my first experience with "ON SALE" / SHOP.COM and will be coming back."
Date: 12/15/08
"Software was shipped in padded envelope, so the box the software was in arrived partially crushed. However, software itself is still great, and don't really need to keep box. Order arrived in just a few days."
Date: 12/7/08
"My order was defective, and there was no replacement available. (There must be replacements available elsewhere- the item is not unpopular or out of date.) I am very unhappy with this order."
Date: 10/28/08
"super"
Date: 9/9/08
"No complaints. I received just what I expected before the time promised."
Date: 8/30/08
"The quality of this computer, and performance for the dollar is number one. I searched for months before I found a laptop that had the features I needed, while being also within my budget. In fact I feel that I have saved several hundred dollars!!"
Date: 8/22/08
"Poor customer service"
Date: 7/6/08
"The shipping box was pretty beat up, but - then again - it was described as an "open box" item. Otherwise, it is cosmetically new and works beautifully. I'm happy."
Date: 4/4/08
"They sent me the wrong order, then expected me to pay to send it back and pay a restore fee. It's bull#### if you ask me. I will never order or reccomend your site."
Date: 4/2/08
"Shipping and packaging was fine. Payment process was long and complicated given the information entered on the order site. Fulfillment was longer than typical (5 days)."
Date: 1/21/08
"Lost my order twice. After I called a maze of people was told it would be shipped next day air. Still don't have my item. Two thumbs down. Where is my item?"
Date: 12/25/07
"They lost my order and didn't email me about it till a week later. I placed the order for a trip so time was an issue!!! They said that they would send it 2 day air and no extra charge, we'll see."
Date: 12/10/07
"You forgot to place my order and you were lucky that I asked about the status."
Date: 10/23/07
"It has been more than two weeks now and my order is not yet delivered."
Date: 10/19/07
"Excellent service"
Date: 9/20/07
"I would rate my purchase experience lower but 'poor' is as low a rating as they allow. Thye shipped the wrong product and I am still waiting to hear back vis-a-vis an RMA to return their equipment."
Date: 8/14/07
"This is exactly what I orderd. It was fast, easy and no problem at all. Would definitely buy again."
Date: 8/14/07
"Never Buy Anything from OnSale.com The worst customer service ever. They will ignore your email and put you on hold forever when you call. When you finally get a chance, then they will say, "if you have reached us last week, we could have.." What the.."
Date: 8/1/07
"Did receive items from OnSale however they were NOT what I ordered from SHOP.COM. Got a return authorization which they provided, though it took several days before they issued pre-paid return via UPS. Now waiting for correct product to be delivered."
Date: 7/29/07
"the product was confirmed as "in stock" but ended up being backordered several days later. It was then shipped several days earlier than the expected ship date. OK overall."
Date: 7/15/07
"After placing my order & receiving my purchase confirmation, my order price was changed without my consent. Because of the two billings, I received an overdraft notice from my bank. All of this for a 9 cent increase in price."
Date: 6/23/07
"I you're truly interested in an accurate rating, then don't limit people's response to 255 characters - what's that about anyway?"
Date: 6/6/07
"great experience absolutely no problems"
Date: 4/18/07
"Fast Shipping and a Great deal!"
Date: 4/13/07
"Everything was on time and exactly as described."
Date: 3/30/07
"This has been the worst ordering experience of my life. So bad that it has caused me to cancel my order."
Date: 2/15/07

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