If you are not fully satisfied with your purchase due to any reason, you can return the item in 30 days. To return your item please call (630) 922 0101 or email us at support@wildorchidcollection.com to request Return Authorization (RA) number .When returning merchandise, please include a copy of your receipt as well as a note stating whether you want to exchange it for a different size or pattern, or if you prefer to receive a refund. Item should be in original condition and not used. Once we receive the item, full credit will be issued less 15% Restocking charge. All returns should be sent to: Artisans International,Inc. Returns Dept 10252 South Bode Street, Suite # C Plainfield, IL 60585