Store Info Store contact information
| SHOP.COM is your advocate and stands behind every purchase you make through our universal shopping cart, so you can shop in complete confidence.Ice.com is one of our valued partner stores and you can contact them by: |
| Customer service: | (800) 539-3580 |
| Toll free (U.S. Only) | (800) 539-3580 |
| Customer Service Email | info@ice.com |
| Web Site | www.ice.com |
Postal Address

| Ice.com 1083 State Route 9 Champlain, NY 12919 United States |
Sales tax Sales tax will be applied in the following locations:
AB, BC, MB, NB, NF, NS, NT, ON, PE, QC, SK, YT |
Special Offers - The best selection of diamonds, pearls and gemstone jewelry. Shop the best collection of rings, bracelets, pendants, earrings and necklaces.
Free Shipping on all US orders
Offer Expires: 12/31/2012
Shipping Info
| Shipping method |
If you order by |
It should arrive in |
Standard Shipping |
Continental US |
Any time |
7-10 business days |
Canada |
Any time |
7-14 business days |
APO/FPO |
Any time |
7-10 business days |
2 Day Shipping |
Alaska |
8:00 AM PST |
2-4 business days |
Hawaii |
8:00 AM PST |
2 business days |
Express Shipping |
Continental US |
8:00 AM PST |
1-3 business days |
Alaska |
8:00 AM PST |
1-3 business days |
Canada |
8:00 AM PST |
2-4 business days |
Hawaii |
8:00 AM PST |
1-3 business days |
3 Day Shipping |
Continental US |
8:00 AM PST |
3-5 business days |
Canada |
8:00 AM PST |
3-7 business days |
Return Policy To return jewelry for refund or exchange, please call 1-800-539-3580 and ask for a return authorization.
We want you to be absolutely satisfied with your jewelry. Wear it. Enjoy it. Show it off. If within 30 days after receipt of your purchase you're not completely satisfied, return it for a full refund of the purchase price or replace it - no questions asked. However all products should be returned in the original state they were received. Products which have been modified by another 3rd party jeweler or abused will not be accepted for exchange or refunds.
All Free Gifts with purchase must be returned with products which are to be refunded. Refunds are not granted to products which are not returned with the free gift. |