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LARGE/OVERSIZED ITEMS
Large/oversized items, wine cellars, cooling units, wine racks, Wine Keeper systems and their components, items shipped freight collect, and personalized items require additional delivery times. Because of size and/or weight, some items require an additional shipping surcharge. Shipping for large items will vary according to destination, and will be quoted within 24 hour after an order is placed. To inquire about the status of your order, email orders@iwawine.com.
WINE STORAGE & RACKING SYSTEMS
Most wine storage units and racking systems are built to order by the manufacturer and require additional delivery time. All wine storage units, racking systems and cooling units require pre-payment at the time of order. A 15% restocking charge will be imposed on any cancellations after 10 days from the order date. The customer is responsible for all freight charges. We recommend that the customer carefully inspect al merchandise before signing the release with the freight carrier.
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