Did your order arrive damaged or incorrect?
We ship each order with care and special attention, but on occasion orders are damaged in transit or packed incorrectly. If your order is damaged or incorrect when you receive it, please keep ALL the original boxes and packaging material. Give our Customer Satisfaction team a call just as soon as you can and they'll be happy to assist you in making sure you're ultimately happy with your purchase. You can reach Customer Satisfaction by calling them toll-free at (877) 854-7403, between 9:00am and 5:30pm, EST, Monday through Friday. You can also email them at customer@gooseberrypatch.com They'll be sure to follow-up with you personally.