We think you'll agree that Sunny Sports has the best return policy in the industry.
You have 60 days from the date of invoice to return the merchandise for full refund on your credit card.
Then, we give another 60 days (120 days from the date of invoice) to return for store credit.
Inspect the equipment when it arrives, and if you're not fully satisfied you can return it for a full refund (less the shipping charge), as long as you haven't used it. We won't even ask why you've changed your mind.
You'll need the original manufacturers labeled packaging with all materials, manuals and blank warranty cards. Books, CDs, DVDs and Video Tapes may not be returned (due to copyright laws). Sorry.
Simply download a Return Merchandise Authorization form, and phone our customer service department at 212-333-5059. Ask for an RMA number, fill out the form, package the items securely and include the RMA form along with a copy of the original invoice, and send it prepaid and insured to:
Sunny Sports
c/o Sorder Proccessing
7 Slater Dr. Elizabeth, NJ 07206
In fairness, we will expect you to pay the shipping and handling charges, and we will pay the replacement-shipping fee. No Restocking Fee will apply to any return meeting the requirements.
No packages will be accepted without an R.M.A. number on the outside of the box.
Merchandise returned without authorization or in used condition or not in its original packaging will be refused, and the carrier will charge you freight in both directions.
Your shop consultant is Marybeth Berenz
