5.5 Message Bowl

Things People Keep wants your shopping experince to be a positive one. When the need arises to return product, we ask for you to follow our policies to ensure your request is properly processed. Your satisfaction is guaranteed. If you are not happy with the product you receive, we'll refund your purchase price (less shipping and handling). ,,All returns require return authorization number. Customer to pay for return shipping costs for full refund. Please refuse damaged packages that rattle of broken glass.,,Customer should contact Things People Keep at sales@thingspeoplekeep.com or by calling 717-522-1020 to obtain return authorization or arrange for credit. ,,Customers requesting returns or credit should do so within 72 hours from receipt of package. No returns or credits granted after 30 days. ,,Returns to be packed carefully in origional carton if possible. Customers should retain tracking information or request delivery confirmation. No credit will be issued if we can not verify receipt of product at our location. ,,Return Authorization Number (RA#) is an internal tracking number that allows Things People Keep to properly recieve and process your return. Please mark the box with the RA # and enclose your name, address, phone and RA# so we may contact you with any issues or questions that arise about your return.,,If a replacement is not available, a credit will be issued. ,,Custom and personalized products are not returnable. Please be careful when ordering. ,,Natural Imperfections:,The process of making glass and crystal results in natural imperfections which include, but are not limited to bubbles, black specks, and swirls. We inspect pieces before we ship and reject large bubbles, specks and swirls.,,Mouthblown crystal pieces will vary in diameter, thickness, and general size. Measurements are approximate based on the average. A 10" diameter bowl may vary as much as 1" from bowl to bowl. Most pieces are within 1/4" of variation. Typically, these variations are unnoticable.,,,