Store Info Store contact information
| SmarterKids is one of our valued partner stores and you can contact them by: |
| Customer service: | 800-293-9314 |
| Customer Service Email | customerservice@SmarterKids.com |
| Web Site | www.smarterkids.com |
Postal Address

| SmarterKids 2 Lower Ragsdale Dr., Ste. 200 Monterey, CA 93940
|
Sales tax Sales tax will be applied in the following locations:
AZ, CA, FL, GA, MA, MI, MN, NC, OH, PA, TX |
Shipping Info
| Shipping method |
If you order by |
It should arrive in |
Standard Shipping |
Continental US |
11:00 AM PST |
6-10 business days |
Alaska |
11:00 AM PST |
6-10 business days |
Hawaii |
11:00 AM PST |
6-10 business days |
US Territories |
11:00 AM PST |
6-10 business days |
2-3 Day Shipping |
Continental US |
11:00 AM PST |
2-3 business days |
Express Shipping |
Continental US |
11:00 AM PST |
3-4 business days |
Return Policy Wrap the package carefully, using the original shipping box if possible. Items must be in their original packaging. Include the packing slip and fill out the reverse side completely.
Send your return using your preferred shipping method, returns should be sent to: SK Returns 340 El Camino Real South #32 Salinas, CA 93901
Please Note: unless the return/exchange is due to a SmarterKids.com error, we can't refund shipping charges. Gift Returns You may return your gift for any reason within 60 days* of order receipt for online store credit by contacting us at. 1-800-293-9314, Monday to Friday 9am - 8pm EST. Because we send store credit via email, we need you to provide us with your email address. All returned products must be in the original condition in which they were received, as well as in their original packaging. *Please note: Due to manufacturer's rules, we are unable refund purchases of opened software, CDs, music or videotapes but will exchange them for the same title. |