How do I return an item?

Here is the simple process for returning an item: Contact our Customer Care team by calling 1-877-223-4600 or emailing us at artfulhome@guild.com to obtain return instructions. Art items are generally returned to the artist who created them. We can provide you a UPS Return Service label or, for an additional charge, arrange a UPS pickup for you. You are responsible for shipping costs. We will send you a return label via email or regular mail.

Repack the product in its original packaging materials, unless the package's condition is not suitable for a safe return back to the artist. You are responsible for artwork damaged in return transit. If you are returning an item because it was defective or we shipped you an item that you did not order, The Guild will pay the return-shipping costs.