How do I return my jewelry for a REFUND?
If you need to return an item for a REFUND please follow these steps.
1. Please package the jewelry securely.
2. The jewelry must be in it's original jewelry box.
3. You must include a copy of your invoice.
4. Do NOT send the jewelry back in an envelope. The jewelry will probably not arrive to us if you do this. And if we do not receive the jewelry we cannot issue you a refund.
5. Please insure the package for the full value in the event that the package never arrives at our destination. Please do not use the words: jewelry, jewelers, diamonds or similar words on the address label due to theft.

Send to:
Yates & Co
Attn: RETURNS
3501 McHenry Ave, #F-18
Modesto, CA 95356
Telephone if needed: 209.523.1442

Note: Items that have been worn, sized, engraved, worked on by a jeweler, altered in any way or otherwise damaged will NOT be accepted for refund. For refund items must be returned in original boxes. Refunds are processed within 5 business days of package receipt, and can only be issued to the original payment method.