How to Purchase Items
Your shopping cart is where you place items you want to purchase. As with shopping in a grocery store, you can always remove an item if you change your mind. Our virtual shopping cart even takes it a step further. You can leave the store at any time with items still in your shopping cart; when you come back your shopping cart will be waiting for you with all your items still in place.
Viewing your shopping cart
You can view your shopping cart at any time by clicking on the shopping cart icon in the right-hand corner of your top navigation panel.
Placing an item in your shopping cart
Placing an item in your shopping cart is as simple as a click of the mouse. Once you have filled in your product options, just click on the "Add to Cart" button located on the right side of the product description page. An Add to Cart confirmation will appear confirming that the product has been added to your shopping cart. From the confirmation, additional options are available allowing you to checkout, continue shopping, or view or edit your shopping cart. You can choose "View or Edit Your Cart" to review the items in your shopping cart and proceed to checkout. If you already have an account with SHOP.COM, your items will be stored here in your shopping cart until you a) remove them manually b) save them for later c) the item becomes unavailable, or d) you complete the Checkout process. If you do not have an account with us, your items will stay in the shopping cart during your active shopping session. If you leave without creating an account, you may have to add these items over again upon a return visit.
Selecting color and size options for a product
Some items require that you make specific choices such as color or size before the item is added to your shopping cart. On the product page, you will see the available options. Once you have specified your choices, click the "Add to Cart" button and the product will be added to your shopping cart.
Making changes to your shopping cart
Your shopping cart provides you with ordering information about the item or items that you wish to purchase. It also lets you make some changes to your order specifications. If you want to make changes to any of your items, such as quantity or size, just click on "Edit Your Options" located under your item's description. Once you have made your changes, click "OK" and you will be returned to your shopping cart.
Removing an item from your shopping cart
If you want to remove an item from your shopping cart, simply click "Remove Item" in the Quantity column. This will remove the item from your shopping cart. For multiple item removals at once, you may change the Quantity field to the right of the items to "0", then click on one of the "Remove Item" links located in the Quantity column of any of your items.
Saving items for later purchase
You don't have to purchase all the items in your shopping cart at once. If you prefer to purchase some items at a later time, click on "Save for Later" located to the right of the item in the Quantity column. Your saved items will relocate to the "Saved Items To Buy Later" area further down on your page. This area looks and acts just like your shopping cart. However, before you can purchase an item stored in this area, you must move it back to your shopping cart by clicking on "Move To Cart" to the right of the item in the Quantity Column.
To continue shopping from your shopping cart
If you're not ready to checkout, you can continue shopping by clicking on "Continue Shopping". For your convenience, your items will remain in your shopping cart until you remove them or make your purchase. If you're ready to finalize your purchase, click on the "Checkout" button to be taken to the checkout area.
The checkout process takes place in four quick steps: Validate, Ship To, Payment, and Send Order.
The first step in the checkout process is to validate your account. You will be asked to supply your SHOP.COM password. Next, you will be asked whether you want to proceed through standard or express checkout. For more information on Express Checkout, see below. Once you've completed these steps, click Continue.
- Ship To
In the Shipping area you can have the possibility of two choices. If you're purchasing single quantity items from one merchant you will see your address book listings. Just click on your desired ship-to address by clicking the Ship to This Address and Continue button. If you need to enter a new one just click on the Enter New Address button in the top right area or the same link at the top. Once you've entered just select it in your list to continue. If you're purchasing from more than one merchant then you can use the pull down menus to select your shipping address and shipping method. If you only have one shipping address we will use that by default. If you've entered multiple shipping addresses in your address book, then you can select the one you prefer. If you wish to add a new address then click on "Add a New address" to the right of the "Ship to" menu. To view shipping charges, click on "See shipping charges for this merchant" just below the "Ship via" pull down menu. Once you've made your shipping choices, click on Continue to move to the payment section.
As you enter into the payment area you will be asked if you have a coupon, discount or gift certificate code to claim. If you have a claim code, enter it in the Claim Code entry box. When you are ready to proceed, click Continue. You will now be asked to choose from the available payment methods. If you have a credit card on file, you can select that card. If you don't have a card on file or want to use another card, fill in the requested credit card information. You can choose whether you want your credit card information to be saved. If you don't want your credit card information to be saved, click on the checkmarked box next to "save this card on file" to remove the checkmark. Click Continue to go to the Send Order area.
- Send Order
The Confirm Order area shows you all the final information about your purchase. This includes your shipping information, your item names and numbers, the grand total, including shipping and any sales tax, and your payment method. After carefully reviewing your order accuracy, you can select the "Submit Order" button to finalize your purchase. However, you are not committed to a purchase at this point. Clicking on the "return to your shopping cart" link will return you to your shopping cart where you can make further changes.