There is a 25% restocking fee on merchandise returned/exchanged for any reason other than a product defect or damage.

Please inspect your package immediately upon receipt for shipping damages. You must notify us within three (3) days of receipt of any shipping damages. We cannot take responsibility for shipping damages beyond this point. You must call us for a Return Authorization number (RA#) by calling toll free our Customer Service at (800) 656-1592 .Please make sure you write this number on the outside of the box you send back to us. Returns without an RA# will be refused.

Returns/Exchanges will not be accepted after 30 days from when you receive your shipment.

ITEMS MUST BE RETURNED IN THEIR ORIGINAL PACKAGING AS SHIPPED BY AbsoluteHome . ANY ITEMS RETURNED IN PACKAGING OTHER THAN THE ORIGINAL PACKAGING WILL BE REFUSED.

Any items that are returned without a return authorization will be charged 50% restocking fee. Returns/Exchanges received 30 days after an RA is issued will incur a 50% restocking fee.

However, we can not accept returns for items damaged in transit where that damage is not reported to us within 3 days of a customer accepting that shipment. Damages must be reported immediately.

We cannot accept returns for ANY Mosquito Magnets. Customers must contact Mosquito Magnet directly to arrange a return and/or replacement. If you have any further questions regarding shipping or returns, please call us at (800) 656-1592 .