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We believe you will be very pleased with our products. We understand, however, that it can be difficult to shop from a computer screen. To make it easier, we have a no-hassle return and exchange policy. If, for any reason, you're not happy with your Bellacor.com purchase, return it to us and we will promptly refund your money or exchange it for something else. Please take the time to ensure that the goods are properly repacked, in the original packaging, if possible. Your return must be shipped prepaid and insured. Assist us by including the packing slip, and by indicating the reason for your return on the back of the packing slip. Handle delicately! Please understand that we cannot accept returns after 30 days from shipping date. If the error is ours, we will pay for all shipping costs.