• Store Info
  • Special Offers
  • Shipping Info
  • Return Policy
 
  • For a limited time from 07/08/2014 - 08/07/2015 Alliance Supply is offering FREE SHIPPING on all orders to the Continental US.



    Offer Expires: 08/08/2015

Shipping Information
Standard Shipping
Next Day Shipping
2 Day Shipping
Express Shipping
Saturday Shipping
PO Boxes Shipping
Super Saver Shipping
3 Day Shipping


Standard Shipping Tables for Alliance Supply

UPS Ground


Basic delivery time and rates
Orders should arrive in 3-5 business days.
Order Total Shipping Charge
$0.00 and up $0.00

To APO/FPO, Alaska, Asia, Canada, Europe, Hawaii, International and US Territories
Shipping to this location is Not Available from this merchant.


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Next Day Shipping Tables for Alliance Supply

Basic delivery time and rates
Next Day Shipping not available.


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2 Day Shipping Tables for Alliance Supply

Basic delivery time and rates
2 Day Shipping not available.


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Express Shipping Tables for Alliance Supply

UPS 3 Days


Basic delivery time and rates
If you order by 11:00 AM PST it should arrive in 2-3 business days.
Order Total Shipping Charge
$0.00 and up $9.95

To APO/FPO, Alaska, Asia, Canada, Europe, Hawaii, International and US Territories
Shipping to this location is Not Available from this merchant.


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Saturday Shipping Tables for Alliance Supply

Basic delivery time and rates
Saturday Shipping not available.


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PO Boxes Shipping Tables for Alliance Supply

Basic delivery time and rates
PO Box Shipping not available.


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Super Saver Shipping Tables for Alliance Supply

Basic delivery time and rates
Super Saver Shipping not available.


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3 Day Shipping Tables for Alliance Supply

Basic delivery time and rates
3 Day Shipping not available.


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Return Policy
30 Day Simple and Easy Return Policy.

Alliance Supply is committed to providing our customers with the best online shopping experience possible. We are committed to excellent customer service, even after the products you ordered have been delivered. If for any reason you are unsatisfied with a product you ordered through AllianceSupply, we will gladly assist you with our return program.

Return requests must be approved, processed, and the merchandise returned to our distribution center within 30 days of the original shipment date. If an incorrect item was ordered or you changed your mind about the order, we will have to charge a restocking fee.

Damaged merchandise must be reported within 5 business days of receipt of products, please be sure to report the damage immediately with the shipping carrier when the package is delivered so that we can process your claim. Claims for shortage or damaged material caused by common carrier must be noted at the time of receipt and filed against carrier responsible. The value of defective material is the limit of liability.

If your item is defective, it needs to be reported within 5 business days of receipt of products, and you must have the original box. If you received less items than you were supposed to or the wrong item, it must be reported within 5 business days after delivery or shipping carrier noted delivery.

Any shipment that is refused or undeliverable will be assessed a 15% restocking fee and return shipping cost. The original shipping charge will not be reimbursed.

Returns must be 100% intact, in the original packaging with the UPC or barcode clearly visible. Any components, manuals, registration card(s), software, cables and/or accessories must also be included. Unfortunately, if merchandise returned to our warehouse is in a non-restockable condition, we will be unable to issue a full credit. Please be advised that if your order were require us to reship from an original damaged, defective, shorted, or miss-shipped order, you will be temporarily charged for that item(s) and you will be credited when the original item(s) or claim is closed. All return requests must be submitted within 5 days of receipt of merchandise and meet the following terms for return or they will not be accepted. Alliance Supply will apply refund of the original purchase price of the item if received back in the condition the order was delivered. Shipping and handling charges will be deducted for returns due to customer error. Some items that are deemed customer error will be the customer’s responsibility to return after receiving the RA (RMA) number and provided return address. Please be advised that all returns may be subject to restocking fees. Restocking fees are determined based upon the condition of returned merchandise, the original freight, and the cost of item pickup. Special order items, dated goods and / or custom products are not returnable.

Returned products will incur a 15% restocking fee, except in cases of Alliance Supply error. Return products must be in original condition (sealed, retail packaging); otherwise a refund may not be issued. If the return was necessitated by our shipping mistake we will pay for the return freight, otherwise freight is the customer’s responsibility.

Returning Merchandise: To return an item, please follow these steps: Contact us by phone, email, to request a Return Authorization Number (RA# or RMA#). Returns received outside of this process are subject to delay or refusal. Phone Customer Service at: 1-864-641-1000 or Email Customer Service at: sales[@]AllianceSupply.com our business hours are M-F, 8.30am-5.30pm EST,

Cancellation Policy: To speed our service, orders are transmitted immediately into our warehouse selection process and therefore may not be canceled. You will be responsible for all freight charges and a 15% restocking fee on refused deliveries.

Thanks - Alliance Supply
Shopping Guarantee
Please contact the Merchant for this information:'

Mailing Address:
Alliance Supply
1855 East Main St.
Suite: 14-122
Spartanburg, SC 29307   United States

Customer Service Toll Free (US Only)   8663858474
Customer Service   8646411000
Fax   8663340956