At Allurez your satisfaction is our main priority, and we want to make sure that you are truly satisfied with your purchase. If you are not satisfied for any reason, simply return the unused item in its original condition within 30 days.
The return Process:
Our simple return policy makes it very easy to return an item. Simply follow the instructions below:
1. Return Authorization Number (RMA): email us at firstname.lastname@example.org or call us at 1-800-554-3509 to let us know that you would like to return your item. We will give you an RMA number. Write the RMA number in the original invoice that we have sent you. Returns will not be accepted without this number.
2. Package Your Return: Safely package the item you are returning, and include all original packaging, the invoice, and collateral material. For security reasons do not write jewelry on the box. Return shipping costs are paid by the customer.
3. Insure your Package: Insuring your package is extremely important. Please also make sure to get a tracking confirmation for your order.
4. Refund: Upon receiving the package, our quality assurance team will review the item. Upon their approval we will issue a refund within 7 business days in the original payment method, except for wire transfers, which will be refunded with a company check.
All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way.
Please follow the return instructions exactly as specified to prevent failure of refunding your order. We will refuse receipt of improperly packaged and/or uninsured packages. We will not be responsible for losses or damages during shipment.
Please contact the Merchant for this information:'