Returns are accepted for items in "as-shipped" condition (brand new) within 30 calendar days of the ship date for full product refund. Returns received after 30 days of the ship date are subject to a 15% restocking fee. Returns received 45 days after the ship date, are subject to a 25% restocking fee, and customers will receive a store credit for a future purchase.
There are no returns on frames, complete bikes, or any food/energy products.
We recommend using a traceable carrier, such as FedEx, UPS, or Priority Mail w/ Delivery Confirmation, as we cannot be held liable for lost returns.
Please contact the Merchant for this information:'
2801 Florida Avenue
Coconut Grove, FL 33133 United States