We guarantee money back refunds without question if you are dissatisfied in any way prior to the product being opened.
(Notification within 7 days of receipt, please.)

We regret we cannot offer a refund once the product has been opened and used.
Our site is aimed at customers who have already purchased and experienced the product-either in it's use in the case of skincare, or fragrance of perfumes, or color(s) in various make-up products.
If there is any defect in the product upon receipt, once opened, then it may be returned to us for a refund at that time.