We're sorry for any inconvenience if you've found it necessary to return an item. However, we've made returning that item easier than ever! You can choose from our three convenient return options: select one of our two easy UPS® return options, or another carrier of your choice. You can access our easy return information by scrolling down a bit, or follow the easy return steps listed on the invoice included with your purchase. We've also included a self-adhesive return label on your invoice for your convenience.
FIRST THINGS FIRST... Before you select a return option, take a moment to make sure you've enclosed your invoice before you seal your return package. Also, take care to wrap your return package securely.
TWO EASY UPS® RETURN OPTIONS
The $5.75 DROP OFF: UPS® offers over 40,000 access points, including UPS® Drop Boxes, The UPS® Stores and other authorized shipping outlets where you can easily drop off your return package. These Convenient Drop-Off locations can be found at www.ups.com, or by calling (800) 742-5877. You can also simply give your return package to any UPS® driver.
No additional fees will be charged. The return cost will be deducted from your merchandise credit or refund. UPS® Authorized Return Service is only available to our customers in the continental US.
RETURN VIA ANOTHER CARRIER
RETURN MERCHANDISE TO:
Please allow 3-4 weeks from the time you ship your return for us to process your refund, credit your charge card, or issue a merchandise credit. If the item(s) returned to us are returned within 90 days of the date you received them, we'll issue a credit to your original method of payment, less shipping & handling charges. If the item(s) returned are returned after 90 days of the date you received them, we'll issue a merchandise credit, less shipping & handling charges. For credits issued to credit cards, please allow 1-2 billing statements for your credit to appear. (Note: If your return disqualifies you from multiple-pricing discounts, your invoice will be adjusted to the single unit price. Items returned on deferred orders will have the charges and credits processed at the time of the return. We cannot refund shipping & handling charges or return postage. Please refer to your invoice for details.
We take pride in the merchandise we offer and the service we provide. If you are unhappy with a purchase, simply return it for a replacement , refund or credit. If you have any questions, you may email us at email@example.com