• Store Info
  • Shipping Info
  • Return Policy
  • Store Rating
  • Information
 
Shipping method If you order by It should arrive in
Standard Shipping
Continental US
Any time 4-7 business days
Alaska
Any time 5-10 business days
Hawaii
Any time 5-10 business days
US Territories
Any time 7-12 business days
APO/FPO
Any time 5-10 business days
2 Day Shipping
Continental US
9:00 AM PST 2-3 business days
Express Shipping
Continental US
9:00 AM PST 3-5 business days
Shipping Information
Standard Shipping
Next Day Shipping
2 Day Shipping
Express Shipping
Saturday Shipping
Super Saver Shipping
3 Day Shipping


Standard Shipping Tables for Brylane Home

Shipping rates are for the 50 US states. Some items have an additional freight charge for heavy and oversized items.
US Territories: Some items have an additional freight charge for heavy and oversized items.
APO/FPO: Some items have an additional freight charge for heavy and oversized items.
Alaska: Some items have an additional freight charge for heavy and oversized items.
Hawaii: Some items have an additional freight charge for heavy and oversized items.


Basic delivery time and rates
Orders should arrive in 4-7 business days.
Order Total Shipping Charge
$0.00 - $15.00 $4.99
$15.01 - $30.00 $7.99
$30.01 - $40.00 $8.99
$40.01 - $55.00 $10.99
$55.01 - $70.00 $12.99
$70.01 - $95.00 $14.99
$95.01 - $120.00 $17.99
$120.01 - $140.00 $18.99
$140.01 - $180.00 $22.99
$180.01 - $300.00 $24.99
$300.01 - $500.00 $29.99
$500.01 and up $39.99

To Asia, Canada, Europe and International
Shipping to this location is Not Available from this merchant.

To US Territories
Orders should arrive in 7-12 business days.
Order Total Shipping Charge
$0.00 - $15.00 $14.99
$15.01 - $30.00 $17.99
$30.01 - $40.00 $18.99
$40.01 - $55.00 $20.99
$55.01 - $70.00 $22.99
$70.01 - $95.00 $24.99
$95.01 - $120.00 $27.99
$120.01 - $140.00 $28.99
$140.01 - $180.00 $32.99
$180.01 - $300.00 $34.99
$300.01 - $500.00 $39.99
$500.01 and up $49.99

To APO/FPO, Alaska and Hawaii
Orders should arrive in 5-10 business days.
Order Total Shipping Charge
$0.00 - $15.00 $4.99
$15.01 - $30.00 $7.99
$30.01 - $40.00 $8.99
$40.01 - $55.00 $10.99
$55.01 - $70.00 $12.99
$70.01 - $95.00 $14.99
$95.01 - $120.00 $17.99
$120.01 - $140.00 $18.99
$140.01 - $180.00 $22.99
$180.01 - $300.00 $24.99
$300.01 - $500.00 $29.99
$500.01 and up $39.99


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Next Day Shipping Tables for Brylane Home

Basic delivery time and rates
Next Day Shipping not available.


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2 Day Shipping Tables for Brylane Home

Sent via UPS. If it's been longer than 3 business days for your Superfast Delivery order, please check your order status online or call (800) 781-9170.


Basic delivery time and rates
If you order by 9:00 AM PST it should arrive in 2-3 business days.
Order Total Shipping Charge
$0.00 - $15.00 $24.98
$15.01 - $30.00 $27.98
$30.01 - $40.00 $28.98
$40.01 - $55.00 $30.98
$55.01 - $70.00 $32.98
$70.01 - $95.00 $34.98
$95.01 - $120.00 $37.98
$120.01 - $140.00 $38.98
$140.01 - $180.00 $42.98
$180.01 - $300.00 $44.98
$300.01 - $500.00 $49.98
$500.01 and up $59.98

To APO/FPO, Alaska, Asia, Canada, Europe, Hawaii, International and US Territories
Shipping to this location is Not Available from this merchant.


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Express Shipping Tables for Brylane Home

Sent via UPS. If it's been longer than 5 business days for your Express Delivery order, please check your order status online or call (800) 781-9170.


Basic delivery time and rates
If you order by 9:00 AM PST it should arrive in 3-5 business days.
Order Total Shipping Charge
$0.00 - $15.00 $12.98
$15.01 - $30.00 $15.98
$30.01 - $40.00 $16.98
$40.01 - $55.00 $18.98
$55.01 - $70.00 $20.98
$70.01 - $95.00 $22.98
$95.01 - $120.00 $25.98
$120.01 - $140.00 $26.98
$140.01 - $180.00 $30.98
$180.01 - $300.00 $32.98
$300.01 - $500.00 $37.98
$500.01 and up $47.98

To APO/FPO, Alaska, Asia, Canada, Europe, Hawaii, International and US Territories
Shipping to this location is Not Available from this merchant.


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Saturday Shipping Tables for Brylane Home

Basic delivery time and rates
Saturday Shipping not available.


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Super Saver Shipping Tables for Brylane Home

Basic delivery time and rates
Super Saver Shipping not available.


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3 Day Shipping Tables for Brylane Home

Basic delivery time and rates
3 Day Shipping not available.


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Return Policy
We're sorry for any inconvenience if you've found it necessary to return an item. However, we've made returning that item easier than ever! You can choose from our three convenient return options: select one of our two easy UPS® return options, or another carrier of your choice. You can access our easy return information by scrolling down a bit, or follow the easy return steps listed on the invoice included with your purchase. We've also included a self-adhesive return label on your invoice for your convenience.

FIRST THINGS FIRST... Before you select a return option, take a moment to make sure you've enclosed your invoice before you seal your return package. Also, take care to wrap your return package securely.

TWO EASY UPS® RETURN OPTIONS
Place the self-adhesive Customer Return Label provided on your invoice on the front of your package. Keep the stub for your records. You'll need your tracking number should you want to check the status of your return. Now, select an option:

The $5.75 DROP OFF: UPS® offers over 40,000 access points, including UPS® Drop Boxes, The UPS® Stores and other authorized shipping outlets where you can easily drop off your return package. These Convenient Drop-Off locations can be found at www.ups.com, or by calling (800) 742-5877. You can also simply give your return package to any UPS® driver.
The $7.25 PICK UP: for only $1.50 extra, simply call (800) 742-5877 for the convenience of having your package picked up at your home or office. Make sure you have your CUSTOMER RETURN LABEL at hand to complete the scheduling of your PICK UP.

No additional fees will be charged. The return cost will be deducted from your merchandise credit or refund. UPS® Authorized Return Service is only available to our customers in the continental US.

RETURN VIA ANOTHER CARRIER
Please wrap your package securely, enclosing the invoice with the item. Attach the "Return On Your Own Label" provided on your invoice to your package and return it via any carrier of your choice. Using this option, you pay for the return postage at that carrier.

RETURN MERCHANDISE TO:
BrylaneHome
2300 Southeastern Ave
Indianapolis, IN 46283

Please allow 3-4 weeks from the time you ship your return for us to process your refund, credit your charge card, or issue a merchandise credit. If the item(s) returned to us are returned within 90 days of the date you received them, we'll issue a credit to your original method of payment, less shipping & handling charges. If the item(s) returned are returned after 90 days of the date you received them, we'll issue a merchandise credit, less shipping & handling charges. For credits issued to credit cards, please allow 1-2 billing statements for your credit to appear. (Note: If your return disqualifies you from multiple-pricing discounts, your invoice will be adjusted to the single unit price. Items returned on deferred orders will have the charges and credits processed at the time of the return. We cannot refund shipping & handling charges or return postage. Please refer to your invoice for details.

Shopping Guarantee
We take pride in the merchandise we offer and the service we provide. If you are unhappy with a purchase, simply return it for a replacement , refund or credit. If you have any questions, you may email us at bhcustserv@brylane.com