Store contact information
||If you order by
||It should arrive in
|11:00 AM PST
||7-10 business days
Since we want you to be 100% satisfied with EVERYTHING that you order from PetFoodDirect, we guarantee a full refund (minus initial shipping charge) for all merchandise returned to us within 30 days of purchase that does not meet your satisfaction.
Simply contact us by phone (toll-free: 1-800-865-1333) or email: CustomerService@PetFoodDirect.com and let us know the problem you have with the merchandise and we will go out of our way to ensure that you enjoy our hassle-free return policy. We will then issue you a Return Merchandise Authorization Number and special instructions for returning the product(s) to us. Your account will be credited upon return of the goods.
Thank you for your order and we hope your pet's satisfaction is met as well.