Product Info
Caddis Ultimate Luxury Pet Bed in Sizes L and XL, Washable & Dryable Cover: 100% cotton, zippered for removal, washable & dryable. Filler: Thick convoluted foam. Hand washable. Sizes: Large 30"x40", X-Large 34"x54" Washing Instructions: Machine wash in cold water. Tumble dry on low heat or line dry. See below. Foam - The CFC-free foam in our orthopedic and foam-frame beds can be hand washed in cold, sudsy water and air dried. Covers - Wash inside out in cold water. Tumble dry on low heat or line dry. Warm iron. Click here for information on sizing your pet bed!
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Shipping Info
| Shipping method |
If you order by |
It should arrive in |
Standard Shipping |
Continental US |
Any time |
7-10 business days |
Express Shipping |
Continental US |
10:00 AM PST |
1-3 business days |
Return Policy
Return Policy At Comfort1st.com you will have a 100% Customer Satisfaction Guarantee on all purchased items for the first 30 days from the date of the invoice subject to the terms below. Any item returned without a Return Authorization Number that we have issued will be refused. We will honor a full refund (less shipping charges) on any products listed as having a full money back guarantee or extended return policy.
On "Buyer's Remorse" returns of all Non-Defective or Non-Damaged Items there will be a 15% restocking fee or a minimum of $5.00 charged. We will credit your credit card for the originally invoiced amount less the restocking fee & less the shipping on the item(s). We will not pay for the shipping charges to return Non-Defective or Non-Damaged items. If any of the contents of the item purchased are missing (including instructions, registrations and warranty information) or not re-saleable when returned may be charged more than the above referenced 15% restocking fee or $5 minimum. We reserve the right to replace defective or damaged products with any necessary replacement parts rather that arrange for a pickup of the item. On returns of all Defective or Damaged Items we will reimburse you for the return freight charges, once it has been inspected and approved. Defective or Damaged items not retuned for replacement will be charged a 15% restocking fee or $5.00 minimum however any Defective or Damaged item returned for replacement will not be charged a 15% restocking fee or $5.00 minimum. All replacement products are shipped free of charge. Returned items damaged due to insufficient packaging will not receive refund or credit. Used products not in new condition are not returnable. Returns will not be accepted without proper return authorization from our Customer Service Department.
Store Info
Store contact information
| We carry all of Comfort1st.com products on SHOP.COM. We are your advocate and stand behind every purchase you make through our universal shopping cart, so you can shop in complete confidence.Comfort1st.com is one of our valued partner stores and you can contact them by: |
| Customer service: | 443-539-1440 |
| Toll free (U.S. Only) | 443-539-1440 |
| Customer Service Email | support@comfort1st.com |
| Web Site | ComfortFirst.com |
| Postal Address | Comfort1st.com 9305 Gerwig Ln. Columbia, MD 21046 United States |
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Store Rating
Comfort1st.com - average rating (289 ratings)
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"Awesome communication on order status.
Customer service answered all my questions." |
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Date: 11/3/09 |
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"I ordered the product over a month ago and have not received it or any communication other than this stupid survey." |
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Date: 10/21/09 |
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"Nice service" |
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Date: 9/30/09 |
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"Product looked just like picture and description. Was received in a timely manner. I would order from them again." |
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Date: 9/2/09 |
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"This item came quickly, was exactly as described, the packaging was secure and if I needed a procuct that they handeled, I would definately shop there again." |
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Date: 8/4/09 |
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"Product arrived on time and was in perfect condition." |
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Date: 8/4/09 |
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"Haven't rec'd my order yet" |
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Date: 7/23/09 |
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"I did not get what I ordered. There is no return product information in the package, so I am stuck. Gest I can do is refuse the credit card charges ands see who contacts me so I can get what I ordered." |
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Date: 4/21/09 |
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"no comments" |
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Date: 3/31/09 |
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"Perfect transaction, what a wonderful merchant! Great prices, fast shipping, what else could you want?" |
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Date: 3/30/09 |
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