Return Policy Calendars.com and DogBreedStore.com
Our Return Policy
We offer a 30-day, money-back guarantee. If you are not completely satisfied with your purchase, you may return it to us within 30 days for a prompt refund.
All items must be in their original condition.
We cannot accept returns of personalized merchandise except in cases of damage or defect. It is acceptable to return an item with the shrink-wrap removed, as long as the item has not been written in or damaged.
All items should be returned with adequate packing materials to insure that they are not creased or otherwise damaged in the return shipment. You will receive a full refund of the product's purchase price minus original shipping charges.
If you chose to use our convenient, SmartLabel® service, an additional flat rate return shipping cost will be deducted from your refund. (US addresses only) 1 Item $5.99 2 or more items $8.99 Calendar Frames $11.99 Oversized +$1.00 Refunds will only be issued after the item has been received with a completed Return Merchandise Authorization Form. Please allow 2-3 weeks for returns to be received and processed. Calendars.com and DogBreedstore.com are not responsible for lost returns.
Returning An Item to Calendars.com is Easy!
Order Contained Damaged or Incorrect Items
Contact our Customer Service Team and we will process your return for you!
All Other Returns
Complete the Return Merchandise Authorization (RMA) form. Print a copy of the RMA form and include it with your return. For US and APO/FPO addresses, use our new, convenient, SmartLabel® service. PLEASE SEE ABOVE (You will be able to create a label and schedule a USPS pick up.) OR send us your return by your preferred shipping method to:
Calendars.com ATTN: Returns Processing 6411 Burleson Road Austin, TX 78744-1414
Please contact the Merchant for this information:'