Returns are easy!
If you are not satisfied with your purchase, you may return the item to our warehouse within 15 days of receipt of your order for a prompt exchange, credit, or refund.
Before returning the item, please email email@example.com and let us know what and why you are returning the item, and a Return Merchandise Authorization # (RMA#) will be issued. It is important that you make note of this number to include with any returns.
How the return policy works:
Please keep the original packaging and any accessories to return with the item.
If you are not satisfied with your purchase, email our customer service within 15 days, then return the product for a prompt exchange, credit or refund.
If you try 1 cigar from the box of 20 or more and wish to return them, full credit will be issued, otherwise pro-rata credit is applied, less shipping charges.