Store Info Store contact information
| SHOP.COM is your advocate and stands behind every purchase you make through our universal shopping cart, so you can shop in complete confidence.Rocky Mountain Trading Co. is one of our valued partner stores and you can contact them by: |
| Customer service: | 888-377-6259 |
| Toll free (U.S. Only) | 888-377-6259 |
| Customer Service Email | info@rockydirect.com |
| Web Site | www.rockydirect.com |
Postal Address

| Rocky Mountain Trading Co. 2762 Rupert Street Vancouver V5M 3T7 Canada |
Sales tax Sales tax will be applied in the following locations:
BC, MB, NB, NF, NS, NT, ON, PE, QC, SK, YT |
Special Offers - We are sorry, we only ship to the continental US, Canada and Alaska.
Shipping Info
| Shipping method |
If you order by |
It should arrive in |
Standard Shipping |
Continental US |
Any time |
5-15 business days |
Alaska |
Any time |
5-15 business days |
Canada |
Any time |
4-10 business days |
Return Policy Use the return label you get with our packing slip, prepay, insure and send. We promptly exchange or refund as you instruct. Please return anything that does not fully meet your expectations within 15 days of receiving it. Returned items must be in unused, re-saleable condition and in original packaging. Please call us for a return authorization number before sending us your package. Note: No refunds or exchanges on embroidered or altered garments. |