If you are not satisfied with your purchase, you may return the item to our warehouse within 15 days of receipt of your order for a prompt exchange, credit, or refund.

Before returning the item, please email customerservice@cigarsinternational.com and let us know what and why you are returning the item, and a Return Merchandise Authorization # (RMA#) will be issued. It is important that you make note of this number to include with any returns.

How the return policy works:

Please keep the original packaging and any accessories to return with the item.