Product Info
Cotton Candy Cutie This item will ship from our warehouse in Pennsylvania.
SHOP.COM Product Reviews
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Epinions Product Reviews
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Shipping Info
| Shipping method |
If you order by |
It should arrive in |
Standard Shipping |
Continental US |
Any time |
4-7 business days |
Next Day Shipping |
Continental US |
12:00 PM PST |
1-2 business days |
2 Day Shipping |
Continental US |
12:00 PM PST |
2-3 business days |
3 Day Shipping |
Continental US |
12:00 PM PST |
3-4 business days |
Return Policy
Costume-Shop.com Return Policy
- All Costumes purchased between Oct. 1 - Oct. 31, 2009 will be subject to a 20% restocking fee, if returned.
Costumes that have not been opened, worn, or tried on may be returned for a refund - less shipping and handling charges. You have 15 days after your order has been received to contact us for a refund. Returned items must be in their unopened package. Due to health regulations, costumes that have been worn or tried on may not be returned for a refund at any time.
Mascot Costumes are custom orders and may not be returned for a refund at any time.
- All Costumes purchased between Oct. 1 - Oct. 31, 2009 will be subject to a 20% restocking fee, if returned.
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To return your product, please contact CUSTOMER SUPPORT within 15 days of receiving your order to obtain authorization to return a package and instructions on where to send the item back. Packages sent back without proper authorization will be refused.
Exchanges
If you find that you would like a different costume than the one you ordered, simply re-order the product you would like and follow the return instructions above to receive a refund on your initial order. Costumes that have been worn or tried on may not be returned or exchanged at any time.
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If you received an item different than one that you ordered, please contact CUSTOMER SUPPORT so that we can send you the correct item right away. Shipping costs to replace the item will be paid by us. We will send a shipping label to have the wrong item picked up and returned to us.
Store Info
Store contact information
| We carry all of Costume-shop.com products on SHOP.COM. We are your advocate and stand behind every purchase you make through our universal shopping cart, so you can shop in complete confidence.Costume-shop.com is one of our valued partner stores and you can contact them by: |
| Customer service: | (323)521-3313 |
| Toll free (U.S. Only) | (323)521-3313 |
| Customer Service Email | support@costume-shop.ca |
| Web Site | www.costume-shop.com |
| Postal Address | Costume-shop.com
4621 Council St. Unit 5
Los Angeles, CA 90004
United States |
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Store Rating
Costume-shop.com - average rating  (12 ratings)
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"Didnt offer any place to put in a coupon code" |
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Date: 11/2/09 |
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"The costume I had ordered was delivered on time. I would definitely order from this site again." |
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Date: 11/29/08 |
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"The return process with shop.com was terrible." |
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Date: 9/17/08 |
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"Quality was outstanding (and made in the USA) Received in a very timely manner Packaging was appropriate Yes, would definitely purchase from Costume-Shop again" |
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Date: 9/15/08 |
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"Ordered item Dec 20 today is Jan 4 and still have not received it." |
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Date: 1/4/08 |
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"I was really impressed at the quality of the product I purchased. Also, the service was awesome." |
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Date: 10/30/07 |
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"the service was good, the product was poor, bad tailoring detail; one boot cover only had a small amount of elastic making it fall very easily. also there were loose threads all over the costume. Unacceptable for the price." |
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Date: 10/27/07 |
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"The process was easy, quick, and I would buy from this catalog again." |
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Date: 10/26/06 |
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"Good service,was good to get email verifiacation of the order and when it was sent out ,thanks,good job." |
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Date: 6/23/06 |
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"Wonderful! This is the 2nd time I ordered from your company and both times I was impressed with the timely response. Thank you so much!" |
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Date: 6/14/06 |
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