Please send back new, unused, and resalable items within 60 days of purchase. You don't like it? Then don't keep it! You pay the shipping charge to return the item(s) to us, and we'll credit you back the amount you paid for the product(s), minus our original shipping cost. Simply send the item(s) to the address below and notify us via e-mail of the exchange/return you'd like to make; FedEx and UPS are the best way to send any package(s) of more than 1 pound. Both shipping companies will provide you with a tracking number that you can then communicate to us. Please contact us for shipments weighing more than 150 lbs.