Store Info Store contact information
| Williams-Sonoma is one of our valued partner stores and you can contact them by: |
| Customer service: | (877)812-6235 |
| Toll free (U.S. Only) | (877)812-6235 |
Postal Address
| Williams-Sonoma
3250 Van Ness Avenue
San Francisco, CA 94109
United States |
Sales tax Sales tax will be applied in the following locations:
AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, NE, NJ, NM, NV, NY, OH, OK, PA, PR, RI, SC, TN, TX, UT, VA, VT, WA, WI |
Shipping Info
| Shipping method |
If you order by |
It should arrive in |
Standard Shipping |
Continental US |
Any time |
3-5 business days |
Alaska |
Any time |
5-7 business days |
Hawaii |
Any time |
5-7 business days |
US Territories |
Any time |
10-15 business days |
APO/FPO |
Any time |
28-42 business days |
Express Shipping |
Continental US |
3:00 PM PST |
2-3 business days |
Return Policy If you are not completely satisfied with a Williams-Sonoma purchase or gift for any reason, please return it for an exchange or merchandise credit; refund checks will be issued only for items purchased by cash. Refund checks are unavailable to registrants for registry gifts. The following policies apply to all returns:
Returns with the original purchase receipt will be exchanged or refunded in the original tender.
Returns with a gift receipt, including gift-registry returns, will be exchanged or refunded for the value indicated on the gift receipt in the form of a merchandise credit.
Returns without the original purchase receipt, including gift-registry returns, will be exchanged or refunded at the current selling price in the form of a merchandise credit.
Monogrammed and personalized items cannot be returned for exchange or refund, except when due to defect.
Returns by Mail
To return an item by mail, please follow the instructions included in the shipping package:
Complete the Return Form attached to the invoice or gift receipt that accompanied your Williams-Sonoma merchandise. In the appropriate box on the Return Form, indicate the reason for the return and the action to be taken, such as replacement or merchandise credit. Place the Return Form in the box with your merchandise. Be sure to tear off the top portion of the form and keep it for your records.
If you do not have your original invoice or gift receipt, please include a letter with your returned merchandise that includes the following information:
Your name
Address
Phone number
Order number
Item name/description
Reason for return
Action to be taken (replacement or merchandise credit)
Use the shipping carrier most convenient for you, and send the package to the following address, where your return will be processed according to your instructions:
Williams-Sonoma
4289 Concorde Road
Memphis, TN 38118
If you have any questions about our return policy, please call us at 877.812.6235. |
Your shop consultant is Market America
