Simply complete the Return Form that accompanied the original shipment and indicate the reason for return and the action you would like taken: Refund the credit card used for the purchase Send a replacement Issue merchandise credit Then, tear off your portion of the Return Form and return the merchandise in its original packing using the delivery carrier most convenient to you. Retain the carrier receipt and your copy of the Return Form for future reference if needed. Send the return to the following address: RushGideon - Returns 11160 Aurora Avenue Des Moines, IA 50322 If you do not have your original invoice and Return Form, please contact RushGideon Customer Care so we can assist you with your return. Simply call 800-595-1815. If your merchandise was received damaged, defective or was not the right product, contact Customer Care so we can arrange to provide you with a prepaid delivery label. Simply call 800-595-1815.