We are committed to your satisfaction!
We are confident that our products and service will help you live a healthier life! If for whatever reason you are not satisfied with your purchase you may return it (see exceptions below). If you would prefer to speak with Customer Service before deciding to return or exchange your purchase, please call 1-888-236-7231, 9am to 6pm (EST) Monday through Friday, or click here to fill out our “Contact us” form.
We offer a 30-day return policy. If your product is defective within 30 days of purchase, we will replace it as soon as possible and happily pay all shipping costs to and from your location.
If you change your mind and wish to return your purchase, we will be happy to accept your return. Certain products are not returnable, including opened bedding, used apparel and custom orders. It is against the law to resell opened bedding, therefore it cannot be returned. Please see below for a list of restrictions:
We will credit your purchase, less shipping and handling (including promotional shipping costs - orders over $150 receive free shipping only if you keep the product). Returns made within 7 days of receipt will not be charged a restocking fee. All other returns will carry a restocking fee of 15%. All returns must be in like new condition, in original packaging, with instructions and accessories; items returned in less than new condition may be subject to additional restocking fees.