We hope you love everything you order from Delight. Should you be less than happy with anything we will cheerfully take back the product (no questions asked) but there are a few guidelines. Because of the nature of the site we must have you mail back any returns within 15 days of your order arrival.
Shipping/handling on returned merchandise is non-refundable in most cases. Gift wrap is non-refundable. All sales are final on our sale items. This includes items featured in our Scout sales, general sale promotions and secret sales. These items can only be returned and/or refunded if they arrive damaged. (sale items have prices ending in .89)
In your return package, please include a copy of your receipt with the return.
Send to:
Delight.com
1111 S. Bannock St
Denver, CO 80223
Attn: RETURNS.
For your protection, we recommend shipping via insured/certified mail or UPS/FedEx Ground service, so you have a record of the return. Goods must be returned in perfect condition, so please handle items with care. NOTE: Delight.com is not responsible for shipping costs for returns, exchanges and/or edited orders. Please note, while we process returns on a weekly basis, it may take 1-2 billing cycles for refunds to appear on your credit card statement. If you have any questions regarding returns or exchanges please feel free to contact us at returns@delight.com. If, heaven forbid, an item sent to is damaged you need to contact Customer Service within 5 business days of delivery and hold onto the box the order was shipped in. Once the claim has been settled the box can be discarded. Contact us via email at returns@delight.com.
Your shop consultant is Market America
