Our goal is to make sure you receive the best value of every purchase you make at RitzCamera.com. We want to be your number one choice for cameras and photographic products.
Our unconditional guarantee:
If for any reason you are not completely satisfied with a product, simply return it within 10 days for all Digital, Video and Wireless Phone products, 30 days for all other products, to RitzCamera.com for a no hassle return.
RETURN REQUIREMENTS:
· Returned products must be in brand new, mint condition.
· Items must be in the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, plastic bags, and the blank warranty cards. The manufacturer's labeled packaging must be enclosed within a new shipping carton.
· Software must be unopened and in the original sealed packaging.
· Any Blister packed items or products that come in hard plastic wrap can only be returned if unopened and in original condition.
· All Digital Equipment, Video Equipment and Wireless Telephone products must be returned within 10-days of receipt of purchase.
· Please note that the warranty card must not be filled out.
· SHIPPING AND HANDLING FEES, IF APPLICABLE, ARE NOT REFUNDABLE
Returns must be received by RitzCamera.com within 14 calendar days after notifying RitzCamera.com of intent to return. After the return period has expired, please contact the manufacturer to resolve any problems with your equipment.
Exchanging Purchases Just Got Easier, with TWO convenient ways to exchange your online purchases!
1. To exchange the item through RitzCamera.com please follow the instructions on your packing slip.
Or
2. Ritz Camera Centers, Inc., a separate company from RitzCamera.com, will accept exchanges of product at almost 1,200 Ritz Camera Center locations on the same terms and condition as it does from other competitors. Ritz Camera Centers will exchange your product for product of equal or greater value. All Digital Equipment, Video Equipment and Wireless Telephone products must be exchanged within 10-days of receipt of purchase. Sorry, purchases cannot be returned to Ritz Camera Centers for credit and damaged or defective merchandise can only be exchanged through RitzCamera.com.
EXCHANGE REQUIREMENTS:
· Exchanged products must be in brand new, mint condition.
· Items must be in the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, plastic bags, and the blank warranty cards. The manufacturer's labeled packaging must be enclosed within a new shipping carton.
· Software must be unopened and in the original sealed packaging.
· Any Blister packed items or products that come in hard plastic wrap can only be exchanged if unopened and in original condition.
· All Digital Equipment, Video Equipment and Wireless Telephone products must be exchanged within 10-days of receipt of purchase.
· Please note that the warranty card must not be filled out.
· SHIPPING AND HANDLING FEES, IF APPLICABLE, ARE NOT REFUNDABLE
· Exchanges must be received by RitzCamera.com within 14 calendar days after notifying RitzCamera.com of intent to exchange. After the exchange period has expired, please contact the manufacturer to resolve any problems with your equipment.