Undamaged Goods:

If for any reason you are not satisfied you may return the item for a refund of the purchase price. (A restocking fee of 15% will be applied if item is not exchanged). Items must be returned with tags, labels and receipts intact, and in original condition. Upon receipt of the returned merchandise (and appropriate tags, receipts), we will credit the account originally charged within 10 business days. Any shipping charges incurred will not be refunded. Please contact us at support@onestopfanshop.com for instructions.

Damaged/ Defective Products/ Incorrect Order Delivery :

When you receive your package(s) please inspect it carefully as well as the items included. It is typical for shipping boxes to incur some wear during transit. If you believe you have received a damaged or defective product, please email us regarding the product. If you open your package and have received the wrong item please email us. It is very important that you contact our Customer Service Department before returning any damaged or incorrect products. We will provide you with a prepaid return shipping label and other information that will make the return process as easy and efficient as possible. Email : support@onestopfanshop.com